What are the responsibilities and job description for the Quality Assurance Systems Supervisor position at AMERILAB TECHNOLOGIES, INC?
HBI Amerilab Technologies is a growing and leading US manufacturer in the development, manufacturing, and packaging of effervescent tablets, and effervescent and non-effervescent powders in stick packs and sachets, and we are currently seeking a skilled and experienced Quality Assurance Systems Supervisor to join our team.
This role is responsible for ensuring organizational compliance to various regulatory and industry standards and administration of quality management systems for food and dietary supplement manufacturing. Key areas of focus include management of the organizations quality management system, providing support for third party quality certifications (e.g. ASQ 455-2, GFSI/SQF, Kosher, Halal, GFCO, etc.), management of internal / external audits, document control, and regulatory compliance.
Your responsibilities will include:
- Lead Hazard Analysis Critical Controls Points (HACCP) and Food Safety Teams and support strong food safety culture across the organization
- Support GFSI/SQF certification and ongoing compliance to quality management standards serving as an SQF practitioner
- Support implementation and ongoing compliance of quality management requirements in adherence to organizational goals and regulatory demands.
- Oversee the document control process, including creation, approval, and life cycle management of controlled documents to site procedures.
- Oversee site internal audit process, ensure audits are conducted in accordance with the company’s SOPs and regulatory requirements. Review audit findings, trends, and communicate results to appropriate stakeholders.
- Coordinate and lead third party audits. Engage internal stakeholders for support, complete necessary documentation and respond to auditors as required to facilitate audit completion.
- Maintain the customer complaint investigation program ensuring satisfactory resolution with clients and routine tracking and trending of metrics and KPIs.
- Oversee the Change Control program, working closely with other departments to ensure changes are identified, assessed, and actions are completed against agreed to timelines.
- Lead and support manufacturing investigations including drafting, review, approval of deviation reports.
Other Duties and Responsibilities:
Understand and oversee adherence to Good Manufacturing Practices for Food and Dietary Supplements (i.e. 21CFR part 101, 21CFR part 111, 21CFR part 117, et.al.)
Safety Protocol:
- Stop any observed unsafe acts and obey facility safety rules and procedures.
- Correct or report any observed safety hazards.
- Support safety policies and programs.
Supervisory Responsibilities:
- Provides leadership and direction to the QMS team.
- Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
- Interviews, hires, and trains employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as deemed necessary from time to time.