Quality Assurance Systems Supervisor

HBI Amerilab Technologies is a growing and leading US manufacturer in the development, manufacturing, and packaging of effervescent tablets, and effervescent and non-effervescent powders in stick packs and sachets, and we are currently seeking a skilled and experienced Quality Assurance Systems Supervisor to join our team.

This role is responsible for ensuring organizational compliance to various regulatory and industry standards and administration of quality management systems for food and dietary supplement manufacturing. Key areas of focus include management of the organizations quality management system, providing support for third party quality certifications (e.g. ASQ 455-2, GFSI/SQF, Kosher, Halal, GFCO, etc.), management of internal / external audits, document control, and regulatory compliance.

Your responsibilities will include:

• Lead Hazard Analysis Critical Controls Points (HACCP) and Food Safety Teams and support strong food safety culture across the organization
• Support GFSI/SQF certification and ongoing compliance to quality management standards serving as an SQF practitioner
• Support implementation and ongoing compliance of quality management requirements in adherence to organizational goals and regulatory demands.
• Oversee the document control process, including creation, approval, and life cycle management of controlled documents to site procedures.
• Oversee site internal audit process, ensure audits are conducted in accordance with the company’s SOPs and regulatory requirements. Review audit findings, trends, and communicate results to appropriate stakeholders.
• Coordinate and lead third party audits. Engage internal stakeholders for support, complete necessary documentation and respond to auditors as required to facilitate audit completion.
• Maintain the customer complaint investigation program ensuring satisfactory resolution with clients and routine tracking and trending of metrics and KPIs.
• Oversee the Change Control program, working closely with other departments to ensure changes are identified, assessed, and actions are completed against agreed to timelines.
• Lead and support manufacturing investigations including drafting, review, approval of deviation reports.

Other Duties and Responsibilities:

Understand and oversee adherence to Good Manufacturing Practices for Food and Dietary Supplements (i.e. 21CFR part 101, 21CFR part 111, 21CFR part 117, et.al.)

Safety Protocol:

• Stop any observed unsafe acts and obey facility safety rules and procedures.
• Correct or report any observed safety hazards.
• Support safety policies and programs.

Supervisory Responsibilities:

• Provides leadership and direction to the QMS team.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Interviews, hires, and trains employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as deemed necessary from time to time.

Qualifications:

Education / Experience / Certifications:

• Bachelor’s degree in chemistry, biology, food science or similar field preferred.
• Minimum five years working with a QMS system in a manufacturing environment.
• Minimum three years of leadership experience.
• Must have working knowledge of Quality Management Systems for food and/or dietary supplement manufacturing
• Experience with Global Food Safety Initiative (GFSI) based certification (i.e. SQF, FSSC 22000, BRCGS) preferred
• Quality System certification(s) (i.e., ASQ CQA, PCQI, etc.) preferred.
• Current or previous HACCP Certification preferred
• Equivalent combination of education and/or experience may be considered.

Skills Required:

• Capable of interaction at all levels of the organization and with customers and supplier representatives.
• Knowledge and experience with external certification standards for food and dietary supplement industries
• Exhibit strong critical thinking skills and ability to understand technical documentation (i.e. component and product specifications, technical document packages, material drawings, etc.)
• Excellent verbal and writing skills using the English language
• Must be fluent in use of computer systems and database management, specifically Microsoft Office.
• Technical degree, training or equivalent in experience in computer use and software-Microsoft Word, Excel, and Power Point.
• Must be able to read, write and speak fluent English.

At HBI Amerilab Technologies, we are committed to providing our employees with a supportive and engaging work environment that fosters growth and development. We offer competitive market pay, annual bonus, and a benefits package including:

• Medical, Dental, and Vision coverage
• Basic Life, Accidental Death and Dismemberment (AD&D), Short Term Disability (STD) and Long-Term Disability (LTD) benefits at no cost to employees
• Retirement Plan 401(k) match
• Holiday pay and Paid Time Off (PTO)
• Opportunities for advancement
• Fitness discounts
• Tuition Reimbursement

If you are a motivated and skilled Quality Assurance Systems Supervisor with a passion for excellence, we encourage you to apply today and join our dynamic team at HBI Amerilab Technologies.