Sr. Quality Assurance Analyst

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For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

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Job Summary

We are seeking an experienced Quality Assurance (QA) Analyst to join our team and drive the transformation of our organization’s quality assurance processes. The ideal candidate will have a strong background in software testing methodologies, automation tools, and a proven record of implementing QA best practices. This role offers an exciting opportunity to lead initiatives aimed at enhancing the quality of our products and services through the adoption of innovative testing techniques and automation frameworks. The QA Analyst develops and establishes quality assurance standards and measures for the information technology (IT) and business operations services within the AmeriLife organization. This individual is critical to the evolution of current manual testing capabilities to best-in-class QA capabilities. The QA Analyst writes test plans, scripts for testing and tracing system functionality from defined requirements to production release and track defects and production fixes for AmeriLife suite of application software, information systems, and operations systems. The QA Analyst will apply proven analytical and problem-solving skills to validate business processes through careful testing to maximize the benefit of AmeriLife business investments in customer satisfaction.

Job Description

Responsibilities:

The QA Analyst responsibilities are in the areas of assessment and strategy development, test planning and execution, automation framework development, quality metrics and reporting, and training and mentorship. Management may assign or reassign QA Analyst duties and responsibilities at any time for business reasons. Specific activities for each area are as follows:

1. Assessment and Strategy Development

· Evaluate the current state of the organization's quality assurance processes and capabilities

· Develop a comprehensive strategy for transitioning from manual testing to automated testing and implementing best-in-class QA practices

2. Test Planning and Execution

· Collaborate with cross-functional teams to define test objectives, scope, and success criteria for projects

Design and execute test plans, test cases, and test scripts to ensure the quality and reliability of software applications

3. Automation Framework Development

· Design, develop, and maintain automated test scripts and frameworks using industry-leading tools and technologies

· Identify opportunities for test automation and implement solutions to increase efficiency and reduce manual effort

4. Quality Metrics and Reporting

· Define and track key quality metrics to measure the effectiveness of QA processes and identify areas for improvement

· Generate reports and present findings to stakeholders, providing insights into the quality status of projects and initiatives

5. Training and Mentorship

· Provide guidance and mentorship to team members on QA best practices, testing methodologies, and automation techniques

· Conduct training sessions to educate stakeholders on the benefits of automated testing and promote a culture of quality throughout the organization

Qualifications:

· Bachelor’s degree in computer science, Business Administration, Applied IT Sciences, or related field

· At least 7 years direct experience as a lead tester for major application integration and/or major application product release

· Proven experience as a Quality Assurance Analyst or similar role, with a focus on software testing and test automation

· Strong knowledge of QA methodologies, tools, and processes

· Working knowledge of software development methodologies (e.g., Agile/Scrum)

· Proficiency with project management and collaboration tools such as Jira, Confluence, and Diagramming applications

· Experience with test automation frameworks (e.g., Selenium, Visual Studio, Team Foundation Server)

· Excellent analytical and problem-solving skills, with a keen attention to detail

· Effective communication and collaboration skills, with the ability to work across teams and influence change

· Ability to work in a rapidly changing environment and collaborate across multiple areas to achieve a common business objective