Software Quality Assurance Analyst

Job Description

Job Description

Overview :

The Quality Assurance Analyst is responsible for the quality assurance and testing of processes and software for the CLARIFIRE application. They will verify that programs function according to specifications and standards, by developing software test plans and cases, procedures, and validation summary reports. Responsible for identifying, documenting, and following-through to resolve the software defects identified during all testing phases.

DUTIES

Responsibilities will include but are not limited to :

Work schedule flexibility is required and includes periodic overtime, evenings and weekends.

Quickly build knowledge and proficiency in Clarifire's products and services.

Perform smoke, baseline and client specific testing.

Write, revise, and verify test plans / strategies, test scenarios, test cases and test results for program design and product evaluation.

Review new or modified programs, including Software Requirements Specifications, Use Cases, Functional Design Documents and Process Maps, to determine if program will perform according to requirements and conform to guidelines.

Maintains standards for user applications and proposes modifications for conformance to standards.

Creates and maintains defects and defects logs for functional areas and / or overall project area.

Establishes or maintains metrics program on test case planning and execution.

Work with Client Testing teams to set up test scenarios or test data to identify and correct program defects during UAT phase.

Work closely with project team members (QA Lead, PM, BA, DEV, DBA) on maintaining schedules and reporting progress / results.

Reviews and provides feedback on Client's test scenarios, test cases and test results.

Works with team lead to schedules reviews on internally-developed test scenarios, test cases and test results.

QUALIFICATIONS

Requirements for this position are as follows :

Bachelor's degree (preferred) or 3-5 years of equivalent work experience in IT.

Work experience of 0-3 years in Software Quality Assurance / Software Testing.

Experience with basics of SQL statements / queries.

Experience with test management tools / packages : IBM Rational Quality Manager (preferred), MS Test Manager, Team Foundation Server, HP Quality Center, and Micro Focus.

Working knowledge of the software development life cycle (SDLC) and QA methodologies / test frameworks.

Well organized work habits with meticulous attention to detail.

Excellent oral and written communication skills.

Motivation and self-determination to learn and grow.

Exceptional at working with teams in various disciplines within the IT organization.

Experience working in a team-oriented, collaborative environment.

Ability to prioritize and execute tasks in a fast-paced environment.

Demonstrates strong problem-solving skills by providing alternative options / approaches through the use of a risk-based or cost-based model comparison.

Identifies potential impacts of problems and helps solve testing team issues.

General Daily responsibilities for this position are as follows :

Site Reloads

Test, maintain and track the integrity of all QA, UAT, Pre-Prod and Production Sites.

Deployments

Ensure the overall quality of all deployments through the following measures :

Deployment Smoke Test signoff

Review Deployment' process documentation and provide signoff

Verification of software components

QA Project Documentation

Create and maintain the following testing documentation :

Testing estimates

Master Test Plans / Test Strategies

Test Scenarios / Test Cases

Test Scripts

Test Results

Detailed defect logs

Regular QA Status updates on projects

Test Evaluation Summary

Background Check Policy and Procedure

All offers of employment at Clarifire are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

Background checks will include :

• Social Security Verification : validates the applicant's Social Security number, date of birth and former addresses.
• Prior Employment Verification : confirms applicant's employment with the listed companies, including dates of employment, position held and additional information available pertaining to performance rating, reason for departure and eligibility for rehire. This verification will be run on the past two employers or the previous five years, whichever comes first.
• Personal and Professional References : calls will be placed to individuals listed as references by the applicant.
• Educational Verification : confirms the applicant's claimed educational institution, including the years attended and the degree / diploma received.
• Criminal History : includes review of criminal convictions and probation. The following factors will be considered for applicants with a criminal history :
• The nature of the crime and its relationship to the position.
• The time since the conviction.
• The number (if more than one) of convictions.
• Whether hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.

The following additional background searches will be required if applicable to the position :

Procedure

Final candidates must complete a background check authorization form and return it to Human Resources. At the time an offer of employment is made, and accepted, Clarifire will provide the routine background notice and forms to be completed.

Human Resources will order the background check upon receipt of the signed release form, and an employment screening service will conduct the checks. A designated HR representative will review all results.

The HR representative will notify the hiring manager regarding the results of the check. In instances where negative or incomplete information is obtained, the appropriate executive management contact and the Human Resources Consultant will assess the potential risks and liabilities related to the job's requirements and determine whether the individual should be hired. If a decision not to hire or promote a candidate is made based on the results of a background check, there may be certain additional Fair Credit Reporting Act (FCRA) requirements that will be handled by Human Resources in conjunction with the employment screening service (if applicable).

Background check information will be maintained in a file separate from employees' personnel files for a minimum of five years.

Clarifire reserves the right to modify this policy at any time without notice.