What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Ameriprise Financial?
Job Summary
We are seeking a highly organized and proactive Receptionist/Administrative Assistant to join our team. This role is essential in ensuring smooth office operations and providing exceptional customer support. The ideal candidate will be the first point of contact for visitors and clients, managing front desk responsibilities while assisting with various administrative tasks.
Duties
- Greet and assist visitors in a friendly and professional manner.
- Manage incoming calls, emails, and correspondence, directing them to the appropriate personnel.
- Log and process incoming mail & checks
- Coordinate and execute mailings and overnight mail
- Coordinate and schedule client meetings
- Serve as the local Marketing liaison and participate in local marketing activities
- Document client contact interaction and calls
- Scanning, uploading, downloading, copying, faxing
- Serve as liaison for management with internal clients & vendors
- Participate in training new employees
- Special projects
- Assist with technology and equipment troubleshooting
- Oversee office aesthetics to ensure best presentation
- Satisfy ongoing compliance and development training as assigned
- Perform data entry and maintain accurate records in accordance with company policies.
- Support office management by organizing files, scheduling appointments, and maintaining office supplies.
- Assist with customer support inquiries, ensuring a high level of service is provided at all times.
- Perform other allowable duties as assigned by management
Skills
- Polite and clear phone manner
- High level of computer efficiency including Microsoft Excel, Word, PowerPoint, and Outlook.
- Strong data entry skills with attention to detail.
- Excellent clerical skills with a focus on organization and accuracy.
- Experience in office management practices and procedures.
- Exceptional customer support abilities with strong interpersonal skills.
- Effective time management skills to prioritize tasks efficiently.
- Strong organizational skills to maintain an orderly workspace.
- Ability to manage front desk responsibilities while multitasking effectively.
We invite qualified candidates who are eager to contribute positively to our team environment to apply for this rewarding position as a Receptionist/Administrative Assistant.
Job Type: Full-time
Pay: $30,000.00 - $34,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Keokuk, IA 52632 (Required)
Ability to Relocate:
- Keokuk, IA 52632: Relocate before starting work (Required)
Work Location: In person
Salary : $30,000 - $34,000