What are the responsibilities and job description for the Commercial/ Personal Insurance Sales position at AMERIRESOURCE GROUP?
Learning and understanding company insurance products.
Answering calls and responding to customer complaints.
Accessing customer accounts and policy schedules.
Providing customers with detailed information about policies and products.
Recommending available products.
Forwarding customers to sales agents when a policy needs to be initiated or upgraded.
Typing up complaint reports.
Managing the customer complaint database.
Insurance Customer Service Representative Requirements:
High school diploma or GED.
Previous experience working as a customer service representative.
In-depth knowledge of insurance products and policy schedules.
Friendly and professional demeanor.
Excellent communication and interpersonal skills.
Basic computer skills and knowledge of database software.
High-level typing skills.
Advanced knowledge of telephone and call forwarding systems.
Ability to remain calm in stressful situations.
Ability to explain detailed policy concepts in a simple way.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person
Salary : $15 - $18
