What are the responsibilities and job description for the Application Engineer position at Ameris?
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
Responsible for organizing, modifying, and supporting assigned retail or commercial banking platforms. Designs, modifies and implements reports, dashboards, workflows and other items as needed. Works directly with end-users to coach and teach how to best utilize systems. Supports other technology initiatives as needed.
Essential Functions, Duties, and Responsibilities :
- Manage and maintain the configuration and implementation of assigned systems.
- Support the administrative needs of assigned systems.
- Create, implement, and maintain dashboards, workflows, system setup, and access as needed.
- Enhance operational efficiency by reviewing processes.
- Ensure design of system allows all components to work properly together.
- Troubleshoot problems reported by users.
- Make recommendations for future upgrades.
- Assist with maintaining, installing, and deploying system component upgrades as needed.
- Assist IT with maintaining system security and availability to specific users.
- Analyze and isolate issues.
- Evaluate and modify system performance.
- Identify end user needs and areas of opportunity for efficiencies and optimization.
- Maintain integrity of assigned systems.
- Evaluate and implement new technology and system improvements as needed.
- Create and monitor support cases with vendors supporting lines of business.
- Partner appropriately with other IT departments to address any needs.
- Train staff as necessary on upgrades and new software / hardware.
Required Knowledge, Skills and Competencies :
Industry and Work Experience :
Academic :
Benefits Available to Employees :
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
Banking Advantages for Employees :
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
Disclaimer :
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
