What are the responsibilities and job description for the Commercial Banking Specialist position at Ameris?
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The Commercial Banking Specialist provides administrative support for commercial banking activities to facilitate efficient operations and communication. The position provides customer service to customers and demonstrates the Ameris Vision, Purpose, Expectations and Values. Performs other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities :
- Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities.
- Maintains electronic records and prepares transactions in Customer Relationship Management software.
- Thoroughly collects customer and prospect financials which may include loan applications, tax returns, income statements, bank statements and other relevant data.
- Monitors reports to identify maturing and delinquent accounts; initiates renewal processes and assists with collections.
- Maintains records and obtains documentation in compliance with internal controls, operational procedures, and risk management policies.
- Drafts letters and agreements.
- Maintains knowledge of banking products, programs, services, and promotions.
- Facilitates loan approval processes; prepares documents for the Officer Loan Committee.
- Provides prompt, professional customer service to customers and prospective customers utilizing proper etiquette in all communications.
- Researches and answers customer inquiries and fulfills service requests.
- Works to understand the root causes of complex customer service issues. Identifies and implements resolutions.
- Provides assistance and training to team members.
Required Knowledge, Skills and Competencies :
Industry and Work Experience :
Academic :
Benefits Available to Employees :
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
Banking Advantages for Employees :
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
Disclaimer :
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
