What are the responsibilities and job description for the Quality Analyst Intern position at AmerisourceBergen Corporation?
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Under general direction of a Quality Manager in the Lash Group Quality Center of Excellence, the Quality Analyst is responsible for implementing new and existing quality processes and monitoring ongoing quality initiatives assigned Lash Group Operations teams.
Primary Duties and Responsibilities:
Perform assigned quality reviews of program and/or patient files through call monitoring, case file reviews, etc. to determine if case was processed according to a program's Standard Operating Procedures (SOPs).
Analyze quality review results in order to identify trends and areas for improvement.
Provide feedback to quality management team on results of reviews and monitoring, including trends and opportunities for improvement.
Support assigned programs in addressing areas for improvement (e.g., corrective and preventive actions and measures).
Participate in best practice sharing and learning sessions with other Quality Analysts and Quality Subject Matter Experts.
Advocate for quality improvement activities across assigned programs.
Support quality training and coaching sessions, including developing training material, in order to improve quality.
Provide quality support to assigned programs.
Perform other related duties, as assigned.
Currently enrolled as a full-time sophomore, junior, or senior in an undergraduate program at a 4-year institution
Possess a minimum cumulative GPA of 3.0
- Have U.S. citizenship or lawful permanent resident status
- Can commit to the program full-time for the 10 -week duration
Relevant completed coursework in business administration, health care, quality, or similar courses
Minimum Skills, Knowledge, and Ability Requirements:
Self-motivated and ability to work independently
Positive attitude
Attention to detail
Good listener
Strong communication skills; both oral and written
Foundational project management skills, strong interpersonal, teamwork, organizational, and time-management skills
Strong problem-solving skills
Good analytical skills and interest in further development of analytic skills
Knowledge of Excel, Word, Outlook, PowerPoint and ability to learn new technologies/interfaces
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit https://www.virtualfairhub.com/amerisourcebergen
ScheduleFull time*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Affiliated Companies:Affiliated Companies: Lash Group, LLCEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Equal Opportunity Employer/Minority/Female/Disability/Veteran