Collections Specialist

Hours: 7am - 4pm M-F

Pay: $18 - $21

Full benefits at 60 days.

Job Overview
This role functions as a main contributor to all accounts receivables activities in the business and ensures timely receipt of payment from customers. Maintains accurate records of outstanding invoices and engages with our customers in timely follow-up pertaining to outstanding payments. This position is responsible for assisting the AR Manager, month-end closing duties and covers the duties of the AR Specialist as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:

Ø Responsible for the onboarding process of new customers including collecting all pertinent information including financial information.

Ø Maintains and updates customers’ files to encompass all changes to our system.

Ø Generates and presents monthly customer statements as well as job statements and invoices.

Ø Processes customer payments in an accurate and timely manner.

Ø Resolves payment discrepancies and communicates to the internal team or to the customers as necessary.

Ø Facilitate joint check agreements and installment payment plans.

Ø Requests for approval from the AR Manager before presenting payment plans to our customers.

Ø Adheres to departmental and company policies pertaining to AR activities.

Ø Assists AR Manager, AR Specialist, and Billing Lead in reconciling and maintaining the AR subledger.

Ø Audits delinquent accounts and ensures that all reasonable efforts have been made before assigning bad-debt status to the account.

Ø Assists AR Manager & Billing Lead in reconciling and maintaining the AR subledger.

Ø Any other assignments necessary for the well-functioning of the department and the needs of the business.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

Ø Associate’s degree in accounting or 5 years’ experience as an AR Clerk or AR Specialist

Ø Experience in cash application, credit report interpretation, and knowledge of Texas Lien Laws.

Ø Strong analytical, problem-solving, communication, and organizational skills; accurate and meticulous as well as the ability to communicate effectively with staff at various levels.

Ø Outstanding communication and interpersonal abilities, with a focus on internal and external customer service.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• AR Clerk or AR Specialist: 5 years (Required)
• Texas Lien Laws: 3 years (Required)
• credit report interpretation: 3 years (Required)

Ability to Commute:

• Conroe, TX 77306 (Required)

Work Location: In person

Salary : $18 - $21