What are the responsibilities and job description for the Collections Specialist position at Robert Half?
Job Overview:We are seeking a detail-oriented and proactive Accounts Receivable/Billing/Collections Specialist to join our team on a contract to hire basis. This role offers a flexible schedule and hybrid work. The ideal candidate will be responsible for managing past-due invoices, negotiating payment arrangements, and resolving payment disputes. Experience with QuickBooks software is essential.Key Responsibilities:Collections & Dispute Resolution:Contact customers with overdue invoices to negotiate payment arrangements.Handle disputes and resolve payment issues efficiently.Monitor and analyze aging reports to prioritize collections efforts.Billing & Accounts Receivable Management:Process and track invoices for service agreements and project-based billing.Set up and manage customer payment plans to facilitate timely payments.Ensure accuracy and completeness of billing records and payment transactions.Customer Account Management:Maintain up-to-date customer account information within QuickBooks and CRM software.Communicate professionally via email and phone to resolve account issues.Process customer credit applications and maintain accurate credit records.
Salary : $23 - $26
