What are the responsibilities and job description for the Analyst - Small Business Strategy Marketing position at AMEX?
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Acquisition & Customer Marketing (ACM) team within the International Card Services Centre of Excellence (CoE) drives market success across a portfolio of 23 international markets. The way we acquire, onboard, and grow engagement with our prospects and cardmembers across ICS is more important than ever to continue to enable the strong trajectory of ICS and growth contribution to American Express.
How will you make an impact in this role?
This role is an exciting new opportunity as part of the International ACM organization to revolutionize the companys future by attracting and acquiring new card members. ACM creates and collectively delivers the next horizon growth strategy, powered by investments, capabilities and marketing solutions that are customer centric, innovative, and scalableSmall business across Internationalis the fastest growing business unit in American Express, contributing large growth in revenue, considered a key strategic pillar to the companys overall growth aspiration.Of the channels that drive acquisition, digital has proven to be the most critical fuellinggrowth over the past 3 years, with revenue growing 45% CAGR.The Analyst Marketing role will contribute towards the strategic planning and execution towards growing Small Business acquisition. This is a fantastic opportunity for a problem-solving, go-getter to learn and grow in a fast-paced business environment and exposure to senior leadership.
- Collaborate closely with acquisition, customer and product CoE partners to monitor trends, facilitate capabilities roadmap and identify opportunities for growth across the acquisition funnel
- Continuously optimize performance dashboards and reports in partnership with the analytics CoE, to drive support senior leadership with data-driven decisions with our marketing and business partners.
- Develop a synthesized plan for customer research with market research partners Amex Insights, to generate actionable insights that support our 2025 growth ambitions.
- Consolidate the global SBS acquisition community by supporting the ACM SBS Growth Plan community calls and building a centralized pool of marketing best practices & benchmarks.
Minimum Qualifications
Salary Range : $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Salary : $55,000 - $105,000
