What are the responsibilities and job description for the Director - Implementation & Delivery position at AMEX?
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving profitable charge volume growth are critical for the organization. The Sales Enablement, Pricing and Transformation (SPT) team within the Commercial Business Enablement organization is instrumental in ensuring achievement of these objectives. Our teams vision is focused on driving of growth, profitability, and operating efficiency for GCS. SPTs mission is to power GCS growth through the provision of informed pricing, sales enablement support and process transformation.
How will you make an impact in this role?
You will be joining a high priority and high visibility transformation program that touches many American Express cross-functional business units. You will partner closely with teams such as Sales & Marketing, Controls Management, Finance, Treasury, Technology, Servicing, Legal, Compliance, American Express National Bank and many other Centers of Excellence across American Express to ensure we create and deliver the best products for our Commercial customers.
Core Responsibilities :
- Leader of a core team of PMOs who will partner with Amex Technologies, and various product and platform stakeholders to deliver build on project needs (Net New Compliance requirements)
- Set annual program vision and program plan, handling each initiative throughout with clear communication to ensure success within required timeframes
- Set PMO standards for success across RAIDS, reporting, and cross-team coordination
- Documentation of appropriate due diligence leading to decisions enabling go-to-market
- Clear communication of progress up to top level management; reporting on milestone progress, and raising key decisions and issues for resolution
- Partnership with cross-functional workstream leads to align on prioritization, identify resourcing needs and connect interdependent teams and initiative
- Support investment planning and management across the various collaborator groups including objectives and key results and related finance submissions
Minimum Qualifications :
Preferred Qualifications :
Salary Range : $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Salary : $130,000 - $205,000
