What are the responsibilities and job description for the Director-Revenue Management position at AMEX?
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American Express entered the travel agency business in 1915 and today is one of the worlds largest luxury travel and lifestyle service networks. The Travel & Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The TLS COE (Center of Excellence) is tasked with uniting the travel and lifestyle benefits and strategic travel partner relationships globally to create structured and focused plans towards advanced Card Member engagement with Amex travel benefits.
The Revenue Management & Analytics team within Amex Travel is a newly forming, fast-growth division that will play a key role in informing our global travel strategy, strengthening partner relationships, and catalyzing overall enterprise business growth through data driven insights and financial reporting.
As the Director of Revenue Management, you will be responsible for leading a team focused on data analytics and financial planning to inform the Amex Travel partnerships team on incentive structures that will advance our partner relationships with top travel brands. You will be focused on creating a revenue management strategy to optimize partner contracts and sales performance that will advance our partner relationships with top travel brands.
This Director will also lead the charge on creating clear reporting, forecasting revenue targets and partnering with the Account Management team on strategies to achieve set targets.
To achieve these ambitions, it is imperative that this leader builds strong relationships and collaborates effectively with Enterprise stakeholders, including the Account Management, Marketing and Finance teams. The ideal candidate will have excellent interpersonal, communication, and presentation skills.
Responsibilities :
- Formulate and execute pricing and inventory management strategies
- Provide data analysis, project management, contract negotiation and partnership management
- Create, identify, and supporting new revenue drivers
- Support new product development to drive engagement and deepen partnerships
- Participate in and lead strategic projects
- Create and maintain key relationships with internal stakeholders and external contacts
- Effectively communicate revenue performance and competitive market dynamics
- Own and manage core revenue and analytics KPIs through dynamic dashboards, executive presentations, and progress tracking.
- Establish and implement strategies that drive revenue growth generation among key customer segments and revenue centers.
- Lead alignment and execution of revenue goals across TLS, ensuring integration with all departments.
Qualifications :
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
