What are the responsibilities and job description for the Manager-Compliance position at AMEX?
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether youre finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
As a Line of Business Compliance Officer (LOBCO), this role is responsible for providing second line of defense monitoring and oversight of the U.S. Global Merchant & Network Services (GMNS) organization, specifically related to sales and marketing risks and initiatives. This person will provide strategic compliance expertise to drive innovation for the business while aligning with applicable laws and regulations for GMNS products, features, processes, and relationships. The compliance efforts for this position will focus on supporting marketing strategies, risk management initiatives, GMNScommunications and sales practices. Areas of responsibility will include assessment of compliance risk associated with marketing campaigns, review of marketing claims, disclosures, servicing communications, and related content.
Responsibilities :
- Providing solution-oriented compliance guidance to assist business colleagues in reaching their sales and marketing goals while meeting compliance requirements.
- Driving compliance with applicable internal policy and regulatory requirements in the areas of Consumer Protection (UDAP, UDAAP, Complaint Management, Reg E), servicing communications, sales practices, and other relevant federal, state and local regulations.
- Review and provide guidance to the business on marketing and advertising campaigns, content and required disclosures.
- Advise leaders on areas of emerging marketing, sales, and servicing risk and approaches to improve controls and practices as appropriate.
- Review partnerships to ensure compliance in delivering required marketing objectives.
- Support the U.S. Compliance Risk Assessment process (e.g., legal mandate / requirement applicability assessment, control validation, action item monitoring) across multiple Process Risk Self-Assessments (PRSAs).
- Manage the U.S. Issue Management Compliance-related activities (e.g., evaluate risk events to determine Compliance impact, monitor GMS milestone progress and tracking for closure of gaps and remediation).
- Liaise as required with relevant stakeholders including but not limited to : Internal Audit, External Regulators, Independent Compliance Testing, General Counsel, Control Management, Global Financial Crimes Compliance, and Privacy.
- Execute multiple projects, act independently and be involved in Compliance-related decision-making during interactions with GMS colleagues.
Qualifications :
Education Requirement :
Salary Range : $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers / Employees - to view the Know Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window : to access the three posters.
Salary : $90,000 - $165,000
