Manager-Digital Product Management

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At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether youre finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Role Description :

Designs, develops, and manages activities for a product or group of products from product definition and planning through production, release, and end of life. Partner with stakeholder teams on enhancing / refining product strategies and roadmaps. Serves as the central resource with design, process, development, test, quality, and marketing, throughout all stages of a products lifecycle. Manages the features backlog by identifying and prioritizing features and capabilities through direct input with customers, analysts, developers and architects and knowledge of the domain. Facilitates resolution of risks, issues and changes related to the product development lifecycle. Involvement includes modifications, upgrades and maintenance of the product or product line.

Key Responsibilities :

• Acts as a point of contact for internal inquiries. Collaborates with cross-functional teams including Product, Technology and other adjacent stakeholders to gather and document product requirements.
• Builds, updates, and improves policies and procedures of products; provides education on these policies and procedures. Owns the creation of a product backlog for a specific product and ensures alignment with the product roadmap. Partners closely with analytics team to understand impact of core critical metrics.
• Identifies technical problems and facilitates resolution of complex risks, issues, and changes tied to product management initiatives and processes. Manages and coordinates updates on risks, issues, and changes to ensure alignment with adjacent groups.
• Conducts research to understand driven and internal positioning. Based on research and analyses, develops ideas for product development, improvements, and / or expansions. Shares insights with internal teams for review. Researches the demands, risks, and regulatory environment of the applicable markets to develop products. Crafts materials for senior management, presentations and product governance meetings including boards
• Owning key stakeholder relationships across marketing and program management
• Partners with Product team to identify the case for new products or modifications to existing products due to business needs. Researches, develops, and delivers analysis for presentations and reports to be delivered internally regarding product dev improvements. Demonstrates knowledge of assigned products, the marketplace, industry, and client needs. Research regulatory developments and analyzes potential implications to existing Products. Conducts financial modeling for current and new products being evaluated. Participates in presentation of analyses

Skills :

Salary Range : $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

For a full list of Team Amex benefits, visit our .

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Salary : $90,000 - $165,000