What are the responsibilities and job description for the Manager - Digital Product Management position at AMEX?
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How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether youre finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
The Platforms and Capabilities team within Global Risk and Compliance (GRC) is responsible for building and implementing leading-edge platforms and solutions for risk management. Our vision is to provide best-in-class Platforms and Capabilities that enable the risk management framework in GRC and across the Company and empower colleagues to excel at risk management activities.
We are seeking a Product Manager to be a part of this important evolution of the next-generation Risk Management and analytics products. In particular, this person will work on the Integrated Risk Management suite of products. The Product Manager will provide day to day strategic support and function as the primary point of contact leading the vision and strategy of technology products and platforms for the GRC organization. Particular focus would be on new product development, risk management initiatives, process control and improvement and end user experience. This is a highly visible and strategic position within the company.
As Product Manager, you will define the user experience, direct one or more scrum teams and other delivery stakeholders to develop solutions. You will prioritize your backlog, gather and define user requirements, and interface with business partners in order to help Amex achieve aggressive business goals while providing innovative, best-in-class solution enhancements for our business stakeholders. You understand agile development processes and lean startup methods. You are someone with a good mix of product and tech skill, a deep appreciation for user-centered design and development, and a fascination for technology innovation. You have an aptitude for risk management techniques and affinity for data and analytics. You are not afraid of pushing boundaries to achieve the best outcomes for Amex.
Key Responsibilities :
- Develop and drive product roadmap and define timelines for future features and capabilities while applying new trends and competitive best practices.
- Build, prioritize, and sequence the feature backlog according to defined metrics including business value, return on investment, and job size.
- Actively collaborate with risk managers, product managers, engineers and other relevant partners in delivery execution.
- Identify use cases, define business processes, and craft end-to-end user flows.
- Breakdown sophisticated business requirements into actionable product features and technology user stories.
- Develop and implement Test and Learn plan to support ongoing iteration of customer experience and product feature set.
- Conduct driven assessments and develop product recommendations based on analysis.
- Support development of appropriate tracking and reporting to resolve product performance.
Minimum Qualifications
Salary Range : $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Salary : $90,000 - $165,000
