What are the responsibilities and job description for the Program Manager - Strategic Workforce Planning position at AMEX?
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
The Technology Workforce and Talent Excellence (TWTE) team is a center of excellence (COE) that tightly aligns with and supports the strategic talent objectives of the Technology organization. As our Technology organization continues to evolve, so must our talent strategy.
Our aspiration is to be the best, most inclusive and diverse place to work in Technology, bar none. Our Workforce Strategy is to have the best talent, in the right locations, and an optimized global cost structure.
The Senior Program Manager of SWP will support and enable our internal partners, including the Technology Leadership Team (TLT) and their leadership teams by :
- Enabling systematic analyzing, forecasting, and planning for their workforce
- Determining the supply and demand to meet their delivery needs
- Supporting the identification of talent management interventions based on their needs such as having the right people with the right skills in the right places
How will you make an impact in this role?
The Program Manager of SWP will own and manage relationships with a set of senior Technology leaders and their Chief of Staff and partner with teams including Technology Portfolio and Technology Finance. This role will manage the leaders SWP, driving a regular cadence of meetings to review macro level insights and trending around items such as contractor / colleague ratios, band level mix, location growth, and progress towards Early Careers Program (our graduate hire program) global placements.
The Program Manager enables this through :
Minimum Qualifications
Preferred Qualifications
Salary Range : $110,000.00 to $190,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers / Employees - to view the Know Your Rights poster and the Pay Transparency Policy Statement.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Salary : $110,000 - $190,000
