What are the responsibilities and job description for the Senior Manager - Pricing position at AMEX?
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American Express Global Commercial Services (GCS) has a stated ambition to become the leading payments and working capital provider for Small and Medium Enterprise (SME) customers. This includes ensuring each customer has access to business-sized purchase capacity, flexible payment options, meaningful rewards and the powerful backing of American Express.
The Small Business Products & Blueprint organization supports this objective by developing compelling products, services and customer engagement strategies to meet small business owners funding needs. As part of this organization, the Business Line of Credit team has achieved a tremendous growth since its inception and is poised to continue in the next 3 years. The product is a key component of American Expresss ongoing efforts to innovate beyond the Card.
How will you make an impact in this role?
The Business Line of Credit (BLOC) Pricing Senior Manager will be responsible for driving the end-to-end strategy on business transformational pricing initiatives aimed at driving higher engagement and long-term profitability across the BLOC portfolio.
This role requires a blend of strategic thinking, strong analytical skills, and project management expertise to deliver a competitive product that meets the evolving needs of our customers.
Core Responsibilities :
- Work with Product and Marketing to design and implement an easy to understand, compelling pricing construct to drive long term profitability.
- Work with Product and Marketing to define incentive roadmap and implement pricing incentives to attract new customers, increase penetration, activation, and Pre-Tax Income (PTI).
- Drive alignment with key stakeholders around offer constructs, eligibility, profitability, and customer journey.
- Track and analyze performance metrics and adjust strategies as needed to drive meaningful engagement at profitable levels.
- Work with partner teams on effective go-to-market strategies, customer communications, and smooth product launches.
- Partner with operational excellence and compliance teams to ensure best in class customer experience & ongoing management of pricing initiatives.
The ideal candidate has a proven history in Product / Finance / Analytics / Marketing, knowledge of the small business segment, and a fluency in Lending economics and P&L management. Success will require a collaborative leader with the ability to work in a fast-paced environment leading strategic initiatives.
Minimum Qualifications
Preferred Qualifications
Salary Range : $80,000.00 to $155,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Salary : $80,000 - $155,000
