Senior Quality Engineer

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

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How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Focus on optimization and virtualization including developing strategy for

automation and testing processes, tools and methodologies at the portfolio or for

large / complex products

Responsible for all testing activities aligned to the portfolio and collaborates with all

stakeholders and E2E delivery test team, to achieve high quality deliverables

Typically align to senior technology management and partners with leaders to drive

continuous improvements in operational quality and performance

Collaborates with development resources and product teams to drive

improvements in overall quality, automation and testing processes and techniques

Implementing portfolio solutions for Automation and Testing, Collaborates with

SQEI in driving new solutions

Drive innovation within an agile environment resulting in improved efficiency

Assist in the recruitment of IT professionals with business and industry experience,

and develop, reward and energize a competent, effective team within the technology

organization

Support hands-on design and alignment of strategy, architecture, tools / methods

with E2E PD&I teams, software engineers and architects to execute product

roadmaps

Fully understands the platform roadmap and quality priorities to proactively

envision scalable, resilient high performing solutions; able to identify reusability at

platform level and drive the tooling and overall delivery strategy to stay ahead of

technology standards.

Support the CI / CD capabilities for the portfolio, works with enterprise teams to

improve CI / CD capabilities and metrics at the portfolio / enterprise level; drives best

practices and standards, including root cause analysis.

Setting and managing the product quality standards and metrics for platform,

collect, maintain and report metrics at portfolio level. Identify patterns, gaps / risk

and opportunities from the metrics to drive innovation and improvement, platform

trend analysis

Coach, provide guidance on platform level innovations, supports training and

development of best practices of platform, innovation, standards

Works with team to identify project / portfolio challenges and report / escalate as

needed

Uphold standards in order to ensure quality customer experiences through

seamless, robust and resilient journeys cutting across platforms

Collaborate with a wide variety to partners within business and technology teams to

inspire change required to execute product roadmaps

Contribute and expand on to inner source community

Maintain a healthy and efficient CI / CD pipeline, drive the strategy and the

governance of automation and testing in a CI / CD environment, ensure development

pipeline standards

Promote newly onboarded tools, promote innovation, best practices and efficiency

Understand platforms and applications, adhere to program test principles, exception testing, which pertains to global functionality keeping test suites lean

Understand the limitations of the enterprise solutions (i.e. Arena), identify potential

gaps / risk and alternate tools to use, creative solutioning and partnering with teams

to address limitations and drive change

Preferred Qualifications

discipline, or equivalent work experience required; advanced degree preferred

5-7 years of experience in Technology, with an emphasis on QA, and confirmed

ability in writing test cases, running functional, automated, or performance tests,

and managing defects

Hands on experience in support of modern test strategies

Demonstrated experience with Agile, Agile at scale (SAFe), other rapid application

development methods, and SDLC

Experience in implementation of framework creation with industry standard

functional and performance testing tools, proficient in more than one coding

language

Knowledge of accessibility testing, destructive and Chaos testing is a plus

Any of the following test certifications - QAI, ASQ, IIST, ISEB, ISTQB - are a plus

Salary Range : $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

For a full list of Team Amex benefits, visit our .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Salary : $110,000 - $190,000