Position Summary :
The Manager, Commercial Sales Training, is responsible for developing, implementing, and managing the sales training curriculum for UPLIZNA in the United States. This individual will serve as a training lead for the UPLIZNA sales team and is responsible for the development of product, disease state and any associated training needs. This individual will also be cross trained on UPLIZNA for IgG4-RD, NMOSD and gMG and may assist with ad-hoc training needs for the brand. The ideal candidate will be a high-energy, detail-oriented, and self-motivated individual that excels in a fast-paced environment and is interested in joining a growing organization.
Success in this role will require strong cross-functional relationships, strategic communications, tactical plans supporting the brand strategy, and a commitment to a high-performing Commercial Training and Development culture.
Major Responsibilities :
Content Development
- Lead the design, development, and implementation of a training curriculum for UPLIZNA and the launch of any new indications for this team
- Partner with internal stakeholders to develop and maintain product and brand related sales training resources, workshops, and presentations to ensure content meets the needs of all stakeholders
- Design and develop training content independently and with vendors
- Manage vendors to ensure projects meet objectives, adhere to timelines, and remain within budget
- Ensure all projects and materials have been approved through the Legal, Medical and Regulatory review process before being disseminated
Facilitation
Facilitate virtual and live training for sales leaders, strategic account managers and thought leader liaisonsLead the development process for National Meetings, POAs and launch meetingsDevelop and facilitate Train the Trainer sessions with Sales Leaders, prior to National Meetings, POAs and launch meetingsManage all aspects of initial sales training, including content development, agenda management, stakeholder management, home study training and facilitating live classroom trainingThoroughly and effectively track and evaluate new hire performance and communicate progress / performance with sales leadershipDesign, implement and revise training content to support current and future business needsCross-functional Partnerships
Identify and establish rapport with Partners within relevant business functionsAttend and proactively participate in regular meetings with PartnersProactively identify current and / or emerging performance improvement opportunitiesApproach Partners business challenges collaboratively and consultatively to create the appropriate performance intervention(s)Obtain approval and support for training and development solution(s)Continuously inform stakeholders of progress, challenges, business outcomes, and impactCreate a positive perception of their team, themselves, and the Commercial Training and Development organization through consistent delivery of value to PartnersCreate and maintain external strategic partnerships (e.g., Industry thought leaders, vendors, professional conference affiliations)Strategic Communications that Enable Business Unit Success
Meet with Partners to establish a shared vision for the communication plan, including objectives, business goals, timing, and key metrics for successDraft communications on behalf of functional Director and solicit their feedbackDetermine method for soliciting and addressing audience feedbackContinuously inform Partners of progress, challenges, business outcomes, and impactEvaluate communication effectivenessWell-documented Approach to Achieve the Business Strategy, Supported by a Tactical Plan
Employ a performance consulting approach to identifying Partner training needs and opportunitiesUnderstand how your Business Unit / Functional Area operates and employ its decision-making process when assessing training needs and prioritiesDevelop, own, and iterate a well-thought-out training strategy and tactical plan for all training initiatives for which you are accountableManage project financialsManage the vendor processDevelop measurements to assess impactTarget Stakeholders Equipped with Training and Tools to Support High Performance
Align with Partners on training objectivesBuild content, leverage subject matter experts, and secure training resourcesPrepare facilitators and conduct Train-the-TrainersDraft assessment criteria to ensure objectives are achievedEvaluate the effectiveness of the interventionDetermine sustainment path and pull-through opportunitiesSustainment of a High-Performing Commercial Training and Development Culture
Demonstrate coachability by frequently soliciting and acting upon feedbackDemonstrate strong peer-to-peer leadership, evidenced by trust, integrity, accountability, and the ability to influence without authorityMake contributions to the team beyond function and invest in the development of others through active coachingMaintain a current professional development plan and demonstrate accountability for career growthExhibit strong accountability for resultsInvest time and resources to maintain technical and functional expertiseQualifications and Skills Required :
Bachelors Degree required57 years of experience in a related sales / commercial leadership role and / or experience in a training role requiredExperience working in the pharmaceutical industryMust have proven experience in identifying commercial training needs, leadership development strategies and effectively addressing those needsProven decision-making skills leading to successful outcomesStrong strategic planning skillsAbility to collaborate and support cross-functional teamsStrong communication and leadership skillsExperience in rare disease strongly preferredExperience with severe inflammatory disease, particularly in neurology strong preferredExperience working within a matrix organization preferredProven track record of successProficient in Microsoft Office, SharePoint, and other related project management toolsProfessional, proactive demeanorStrong interpersonal skillsExcellent written and verbal communication skillsRequires approximately 30% travel, including some overnight and weekend commitmentsThrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work / life balance, and career development opportunities including :
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.A discretionary annual bonus program, or for field sales representatives, a sales-based incentive planStock-based long-term incentivesAward-winning time-off plans and bi-annual company-wide shutdownsFlexible work models, including remote work arrangements, where possibleApply now
for a career that defies imagination
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Amgen anticipates accepting applications until 12 / 27 / 2024; however, we may continue accepting applications beyond this date if we do not receive a sufficient number of candidates.
