What are the responsibilities and job description for the Host/Hostess position at Amici Restaurant Group?
Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As the first point of contact for our guests, you will play a crucial role in creating a positive dining experience. Your excellent customer service skills and attention to detail will contribute to the overall success of our restaurant.
Duties:
- Greet guests with a warm and friendly welcome
- Seat guests and provide them with menus
- Assist in managing reservations and waitlists
- Maintain cleanliness and organization of the host/host station
- Answer phone calls and assist with guest inquiries
- Communicate effectively with guests, servers, and kitchen staff
- Provide accurate wait times and manage guest expectations
- Monitor dining room flow and make necessary adjustments to ensure efficient seating
Experience:
- Previous experience in a restaurant or food service environment is preferred
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Excellent phone etiquette and communication skills
- Knowledge of POS systems is a plus
- Hospitality mindset with a genuine desire to help and serve others
- Ability to multitask and prioritize in a fast-paced environment
- Familiarity with guest relations best practices
If you are passionate about providing exceptional guest services, we would love to hear from you. Join our team and be part of creating memorable dining experiences for our guests. This is a great position for someone looking to get into restraunts with the ability to move up to higher positions.
Weekend Availabilty Needed.
Note: This position is paid, as all positions at our establishment are compensated.
Job Type: Part-time
Pay: From $15.69 per hour
Expected hours: No more than 25 per week
Benefits:
- Employee discount
Shift:
- Night shift
Application Question(s):
- What its your current availability? (Note this position is for evenings only)
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Hamden, CT 06517 (Required)
Work Location: In person
Salary : $1 - $16