What are the responsibilities and job description for the Production Management position at Amicis Global?
Job Description
Job Description
As a member of the Reliability and Production Engineering team within Sales and Trading Production Management, you will be supporting critical trading applications in a fast paced, exciting, and dynamic Trading Floor environment. You will work within a team of technologists acting as the first point of contact for Compliance, Risk, High Touch Trading Desks, and Development teams.
Our team is responsible for :
- Coordinating the preparation and trading of Initial Public Offerings (IPOs), working closely with NYSE, NASDAQ, BATS, and IEX.
- Investigation of user queries. E.g. order rejects, trade breaks, exchange issues. Liaising with clients, exchanges, vendors, and internal teams where appropriate.
- Notifying the business units of system issues or failures in a timely manner. Communicating with global counterparts when necessary.
- Creation of new tools and automation of processes to better support and proactively monitor our environment.
- Liaising with users and development teams on potential improvements to our trading applications
- Proactive & reactive monitoring of processes, connections & trade flows.
- Incident and problem management adhering to ITIL framework
- Assisting Compliance / Risk on regulatory inquiries and user permissions.
- Testing failure scenarios to identify problems and improve outage recovery procedures.
Qualifications - External
