What are the responsibilities and job description for the Director of Operations position at Amigo Mobility International, Inc.?
Director of Operations
Ever thought of working in healthcare, retail, material handling and general aviation at the same time? Probably not, but Amigo offers this unique opportunity to be a key part of our innovative products across all four of our industries.
Amigo Mobility International, Inc. has been an expert in mobility since 1968. Our family-owned business has grown to include four product lines – Healthcare, Grocery/Retail, Industrial and Aviation – each serving various markets while meeting different mobility needs. Amigo Mobility offers a workplace environment filled with creativity, professionalism, positive attitudes, and opportunities to learn and grow. We are a family that cares about customers, employees, and the local community.
Amigo Mobility International, Inc. has been an expert in mobility since 1968. Our family-owned business has grown to include four product lines – Healthcare, Grocery/Retail, Industrial and Aviation – each serving various markets while meeting different mobility needs. Amigo Mobility offers a workplace environment filled with creativity, professionalism, positive attitudes, and opportunities to learn and grow. We are a family that cares about customers, employees, and the local community.
The Director of Operations is responsible for overseeing and optimizing all operational aspects within the organization. This role ensures that Amigo’s products maintain the highest quality standards and are shipped punctually. The Director will manage the production, supply chain, manufacturing, recycling and maintenance teams, driving operational excellence and scalability while aligning with the company’s vision and long-term strategy.
Responsibilities
- Develop and implement operational strategies to support company growth, product innovation, and process optimization.
- Drive continuous improvement in all operations, identifying and executing on opportunities to enhance efficiency, cost-effectiveness, and customer satisfaction.
- Build and lead a high-performing operations team, fostering a collaborative culture that empowers team members to achieve individual and collective goals.
- Mentor managers and direct reports, developing future leaders and creating a succession plan to ensure business continuity.
- Monitor and manage departmental budgets, focusing on cost control, resource allocation, and financial forecasting.
- Implement and analyze key performance metrics across production, shipping, quality, and inventory management.
- Ensure robust supply chain operations to maintain optimal inventory levels and timely order fulfillment.
- Establish and uphold quality standards, leveraging data-driven insights to reduce defects, enhance product durability, and improve overall quality performance.
How to measure performance
- On-time delivery and production schedules
- Quality of shipped products and manufacturing processes
- Inventory accuracy and control
- Team engagement and retention rates
- Financial performance metrics, including departmental budget adherence and cost-saving initiatives
Required Skills and Qualifications
- Proven experience (10 years) in senior operational roles.
- Expertise in production, supply chain, and quality management in a manufacturing environment.
- Demonstrated ability to lead cross-functional teams and drive high-impact initiatives.
- Strong financial acumen with a track record of successful budget management and cost optimization.
- Exceptional problem-solving skills, with a focus on process improvement and innovation.
- Effective communication and stakeholder management abilities.
- Commitment to professional growth and continuous learning, including participation in industry associations and relevant events.
It is the policy of Amigo Mobility International, Inc., to provide equal employment opportunity to all qualified applicants without regard to race, color, age, religion, sex, national origin or handicap, or as otherwise provided by law.