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Front Desk Receptionist/Patient Coordinator

Amity Physical Therapy
New Haven, CT Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 5/17/2025

Amity Physical Therapy is seeking an upbeat, friendly, reliable and self motivated individual to join our expanding team as an office administrator/front desk receptionist. Experience working in a fast paced environment is preferred. Proficiency in answering multi-line phones, greeting and scheduling patients, verifying insurance benefits, collecting co-pays and posting insurance payments would be ideal. Attention to detail and the ability to multi-task is essential, as is communication with other team members.

We are currently looking to fill a full-time position (40 hours per week). Availability in early morning (7:30am) and evenings as late as 7pm is required. Candidate must be willing to travel between offices.

Responsibilities

  • Greet and assist patients as they arrive, ensuring a welcoming atmosphere at the front desk.
  • Manage multi-line phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
  • Verify insurance benefits and obtain authorization as-needed.
  • Maintain accurate medical records and ensure compliance with HIPAA regulations.
  • Perform clerical duties such as filing, data entry, and managing correspondence.
  • Collaborate with medical staff to streamline patient flow and enhance overall service delivery.

Job Type: Full-time

Pay: $16.35 - $18.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Medical Specialty:

  • Physical & Rehabilitation Medicine

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)
  • Computer Skills: 1 year (Preferred)

Work Location: In person

Salary : $16 - $18

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