What are the responsibilities and job description for the Operations Coordinator position at Ammunition Depot?
Operations Coordinator
Department: Operations
Reports To: Director of Operations
Location: Kissimmee, FL
Type: Full-Time
About the Role
At Ammunition Depot, efficiency and coordination drive our success. As our Operations Coordinator, you will play a hands-on role in ensuring seamless workflows between our Fulfillment and Manufacturing teams. You will work closely with both managers to identify process improvements, enhance operational efficiency, and step in as a backup leader when needed. If you have a background in fulfillment, warehousing, logistics, and process improvement, and enjoy being the glue that holds operations together, this is the job for you.
Your Impact
• Process Optimization: Identify and implement operational improvements that streamline workflows in both production and fulfillment.
• Cross-Department Collaboration: Work with the Production Manager and Fulfillment Manager to ensure smooth coordination between departments.
• Hands-On Leadership: Step in as a backup leader when either manager is out, ensuring day-to-day operations remain uninterrupted.
• Problem-Solving & Execution: Help diagnose bottlenecks and implement solutions that improve efficiency, with approval from managers or the Director of Operations.
• Operational Support: Assist both teams with inventory management, workflow planning, and standard operating procedures to improve daily performance.
• Process Ownership: Once an improvement is approved, ensure it is successfully implemented and adopted across both teams.
What We’re Looking For
• Experience in fulfillment, warehousing, and logistics. You understand how to move things efficiently and keep a warehouse running at peak performance.
• Strong process improvement skills. You have a history of analyzing workflows and implementing changes that improve efficiency.
• Leadership experience. While this is not a traditional management role, you must be comfortable leading teams when needed.
• Ability to build trust and drive alignment. You will work with department managers, not above them, so collaboration is key.
• Proven problem-solving ability. You thrive in fast-moving environments and love fixing operational challenges.
• Confidence & Respect. All staff report to their respective managers, but they are expected to respect the authority of the Operations Coordinator when executing approved changes.
Why Join Us?
At Ammunition Depot, we take pride in providing a startlingly great experience for our customers—and that starts with operational excellence inside our company. We are continuously improving, take ownership of our work, and operate with integrity. If this sounds like the right fit for you, we would love to have you on our team.
It's important to know what core values we care about here, and what we're trying to do as a company. Our vision is to provide our customers with a startlingly great experience in everything that we do. In short, we want to make happy people inside and outside our company! How we get there is through our core values:
Our Core Values:
Continuous Improvement - We are continuously trying to improve our performance across the board. In the immortal words of Big Tom Callahan “you’re either growing or you’re dying. There ain’t no third direction.” We know we're not perfect but we are always trying to get better at everything we do.
Ownership - We expect a lot from our team members. We empower them and make sure they have the tools and authority they need to perform. From top to bottom everyone on the AD team has the ability to make people happy! We try to hire smart and well-educated people that possess a healthy streak of creativity and we give them unusual freedom and power. We don’t know the meaning of “that’s not my job.” Our people seek to not only identify a problem, but to be ready with a potential solution, too.
Integrity - We try our hardest to do what it takes to realize our vision but never at the expense of our integrity. The most important thing to us is doing the right thing. If the golden rule is still golden for you, you’ll fit in well.
