What are the responsibilities and job description for the Medicaid Enrollment Specialist position at Amoskeag Health?
Amoskeag Health is a Federally Qualified Health Center (FQHC) and progressive, nonprofit primary healthcare organization that had a 30th anniversary in 2023!
Our team of healthcare professionals positively impacts the health, well-being and quality of life for those we serve providing comprehensive, integrated, affordable healthcare and education to patients. We utilize a team-based model including embedded Behavioral Health Clinicians as well as Case Managers, Care Coordinators and Community Health Workers.
Are you passionate about helping people access essential services and thrive? Join our team as a Medicaid Enrollment Specialist and play a vital role in connecting individuals and families with the insurance coverage they need to achieve better health and financial security. In this engaging and customer-focused role, you will receive training to become a Certified Application Counselor. You will review available options with the patient, assist with application completion, and provide follow up assistance. You’ll provide clear guidance, answer questions, ensure a smooth enrollment process, maintain data for reporting, and conduct outreach activities in the community. Working closely with patients, community organizations, and internal teams, you’ll be a key resource for those seeking reliable, comprehensive insurance solutions.
As an advocate for access and equity, you’ll help remove barriers to care by addressing eligibility concerns, explaining benefits, and providing personalized support. If you’re organized, empathetic, and eager to make a difference, this is your opportunity to combine administrative expertise with meaningful community impact.
Why You’ll Love This Role:
- Build meaningful connections with patients while improving their access to care.
- Work in a supportive and collaborative environment that values professional growth.
- Be the go-to expert in helping individuals understand and navigate complex insurance systems.
- You’ll make a difference every day as a Medicaid Enrollment Specialist—where your skills and compassion will help transform lives.
JOB RELATIONSHIPS:
- Responsible to the Director of Integrated Health
- Other key internal relationships: case managers, the Data Quality Manager, patient service representatives, and language interpreters
- External relationships with NH Medicaid, NH Marketplace, and local partner organizations.
