What are the responsibilities and job description for the IT Support Specialist position at Amphenol RF?
IT SUPPORT SPECIALIST (DANBURY, CT)
Amphenol RF is a global leader which designs, manufacturers and markets interconnect solutions worldwide. Our complete range of interconnect solutions are used in the Automotive, Broadband, Wireless LAN/RFID, Wireless Infrastructure, Military, Aerospace, and Instrumentation markets. Our solutions range from connectors to cable assemblies to passive RF components, such as attenuators and RF switches. These products transform our ways of interconnecting in a global economy. Whether you are talking about creating IED detection systems to eliminate road side bombs, developing better medical imaging systems for earlier detection, or improving in-vehicle security, communications and diagnostic systems; Amphenol is taking the lead and making a difference. Amphenol RF is headquartered in Danbury, CT and is a division of Amphenol Corporation (NYSE ticker: APH) a leader in the industry for more than 50 years.
At Amphenol RF, we instill a positive work ethic by encouraging collaborative teambuilding and innovative independent thinking. We encourage employees to develop a sense of autonomy and a sense of ownership for their specific projects from day one. Working in our engineering department enables you to immediately support design and development on multiple product lines. You will also have the opportunity to use your ingenuity and be challenged to create new products for specific applications. This position requires close interaction with multiple internal departments as well as key customers. The ability to work cross culturally and cross functionally is necessary. Possessing a high degree of analytical and critical thinking, creative problem solving and strong communications is necessary. An appreciation and understanding of the value of diversity in the work place will also be required.
POSITION OVERVIEW
Responsible for the overall functionality of the computer hardware and software systems and provides support to employees at Amphenol RF headquarters in Danbury, CT and associated remote locations in a timely and professional manner.
DUTIES AND RESPONSIBILITIES
Bachelor's degree in Computer Science or equivalent education plus a minimum of one (1) to three (3) years of related experience. Other requirements as necessary.
Amphenol RF is an Equal Opportunity Employer Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity
Amphenol RF is a global leader which designs, manufacturers and markets interconnect solutions worldwide. Our complete range of interconnect solutions are used in the Automotive, Broadband, Wireless LAN/RFID, Wireless Infrastructure, Military, Aerospace, and Instrumentation markets. Our solutions range from connectors to cable assemblies to passive RF components, such as attenuators and RF switches. These products transform our ways of interconnecting in a global economy. Whether you are talking about creating IED detection systems to eliminate road side bombs, developing better medical imaging systems for earlier detection, or improving in-vehicle security, communications and diagnostic systems; Amphenol is taking the lead and making a difference. Amphenol RF is headquartered in Danbury, CT and is a division of Amphenol Corporation (NYSE ticker: APH) a leader in the industry for more than 50 years.
At Amphenol RF, we instill a positive work ethic by encouraging collaborative teambuilding and innovative independent thinking. We encourage employees to develop a sense of autonomy and a sense of ownership for their specific projects from day one. Working in our engineering department enables you to immediately support design and development on multiple product lines. You will also have the opportunity to use your ingenuity and be challenged to create new products for specific applications. This position requires close interaction with multiple internal departments as well as key customers. The ability to work cross culturally and cross functionally is necessary. Possessing a high degree of analytical and critical thinking, creative problem solving and strong communications is necessary. An appreciation and understanding of the value of diversity in the work place will also be required.
POSITION OVERVIEW
Responsible for the overall functionality of the computer hardware and software systems and provides support to employees at Amphenol RF headquarters in Danbury, CT and associated remote locations in a timely and professional manner.
DUTIES AND RESPONSIBILITIES
- Resolves user questions and problems.
- Conduct troubleshooting of workstations and server systems, research and testing of new products and/or software packages, and training of desktop users.
- Provides remote user support and maintenance of computer systems as well as support of print servers, printer maintenance, printer additions, and troubleshooting of print issues.
- Create, update and delete user profiles in Windows Active Directory, Google, various internal systems, mobile phones, setup phone extensions and conduct new hire orientation
- Installs new hardware as required to support expanded use. Installs new operating system releases/upgrades. This might include RAM, disk drives, and additional hubs and cabling. Installs new applications and new release of existing software.
- Repair equipment and install/support software.
- Review and approve all computer hardware and peripheral requests throughout Amphenol RF.
- Orders computer hardware and “set up” work stations, including the registration and delegation of users and groups.
- Must be familiar with Windows Server 2012, 2016 and beyond, Windows 10 and beyond with knowledge of application software.
- Monitors Windows server and workstation performance and tune as necessary.
- Monitors network security and tune as necessary.
- Maintain workstation security and backup routines, including virus protection software, software security patching to protect computer hardware, software and its users.
- Maintain network related hardware and software.
- Maintain VMware virtual environment, and email environment.
- Develops and facilitates training programs to insure efficient use of the computer equipment and all application software.
- Process necessary changes to the IP phone system.
- Provide backup support to department and any other duties as assigned.
- Present forward thinking ideas/proposals to the Company.
- Prepare for ongoing backup and disaster recovery planning.
Bachelor's degree in Computer Science or equivalent education plus a minimum of one (1) to three (3) years of related experience. Other requirements as necessary.
Amphenol RF is an Equal Opportunity Employer Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity
Salary : $59,300 - $75,100
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