What are the responsibilities and job description for the Coordinator position at AMS?
Summary:
Washington, DC based association management firm seeks a DC based individual to provide support to various activities of AMS and/or the clients. The coordinator’s activities can include member services, administration, and database management. This individual will have the opportunity to learn a variety of areas of association management and work closely with the AMS leaders and clients. This position is hybrid. The qualified individuals will work two days in-person at the office.
About AMS
Building genuine, strong client partnerships has always been at the center of AMS’s corporate culture. We have found our greatest success in matching our client partners with a team drawn from our pool of talented professionals to meet the unique needs of each organization we serve. When hiring new members to the team, AMS looks for talented individuals who share our core values of integrity, excellence and collaboration.
Benefits
Full benefits including health, dental and short-term disability insurance, flexible spending accounts, voluntary benefits, 401k, generous time off policy, and various mentorship/professional development opportunities. AMS is a flexible location company and employees can use the AMS office as needed, working in-office, remote or hybrid.
Responsibilities for this position can include:
- Administer member inquiries, oversee the application process, and facilitate member onboarding
- Provide support to client committees as needed
- Support accreditation program services
- Manage client social media accounts and newsletters as assigned
- Assist with email list creation and maintenance
- Assist with data systems cleanup and website maintenance and updates
- Provide administrative support to client teams as assigned
- Handle shipping logistics for client events as assigned
Qualifications:
- Bachelor’s degree
- A minimum of two years’ experience in office environment
- Ability to work from the office a minimum two days per week
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Extremely organized with strong attention to detail
- Technical literacy: Ability to learn and work with membership databases, update webpages, and manage membership portal.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Extremely organized with strong attention to detail
- Demonstrated ability to meet deadlines
- Excellent communication skills (both verbal and written)
- Excellent customer service and ability to work with members in person, on the phone and electronically
- Comfortable in a fast-paced environment and able to manage multiple projects
- Exceptional problem-solving capabilities and resourceful under pressure
- Ability to work both in a team environment and operate independently
Travel
Travel to occasional in-person team meetings and/or annual meetings is anticipated.
ADA Specifications
This is a largely sedentary position that requires the ability to speak, hear, see and lift small objects up to 20 lbs.
Per AMS's Policy, the successful applicant for this position will undergo a thorough background check as a condition of employment. This process will be conducted with the utmost respect for privacy and confidentiality.
Salary : $49