What are the responsibilities and job description for the Customer Service Representative position at Amtec Inc.?
Job Title : Office Coordinator / Customer Service Representative
Location : Chino, CA
Position Type : Full-Time
Job Description :
We are seeking a reliable and detail-oriented Office Coordinator / Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for managing office communications, customer information, and a variety of clerical tasks to help ensure smooth business operations.
Key Responsibilities :
- Answer and manage incoming office phone calls in a professional manner.
- Collect and input customer information into our CRM system.
- Respond to and manage leads through our marketing platform.
- Handle clerical tasks such as requesting Certificates of Insurance (COIs) and completing basic business documents.
- Assist with scheduling and dispatching, including training other Customer Service Representatives (CSR) on these processes (prior experience not required).
- Maintain and manage data in Excel spreadsheets.
Skills & Qualifications :
What We Offer :
