What are the responsibilities and job description for the Sr Associate - Production Support position at Amtex System Inc.?
Job Details
Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.
Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.
Job title: Sr Associate
Chicago, IL - hybrid (3 days/wk)
Contract
Qualifications:
Strong support experience in Unix, Oracle, Java
Control-M/ServiceNow/MQ
Excellent oral and written communication skills are required
Highly flexible and adaptable to change
Analytical and problem-solving skills
Preferred to have:
- Support or Development experience with MTS product knowledge
Tasks and Responsibilities:
1. Monitor and troubleshoot application issues in production
2. Leads troubleshooting, analysis, and solution of unexpected systems behaviors that impact the quality of service
3. Liaise with stakeholders (tech and business) in problem resolution
4. Communicate issue/resolution status (written and verbal) to project team and management
5. Minor production bug fixes
6. Disaster Recovery and Patch testing
7. Data extract, reporting and Audit activity
Knowledge/Skills:
Excellent oral and written communication skills are required.
Highly motivated, self-directed and possess solid execution skills.
Strong analytical, organizational, and problem-solving skills are required.
Skills required:
Unix Shell Scripting, Oracle, Support Experience
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
