What are the responsibilities and job description for the Public Area Cleaner - 1st Shift - Full Time position at Amway Grand Plaza Hotel?
From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.
This is a full position with 1st shift hours. Weekend availability is required.
This position is eligible for full benefits (medical, dental & vision), DailyPay, 401K, paid vacation, free downtown parking, free employee meals, hotel and restaurant discounts and more.
SUMMARY
Creating guest’s satisfaction by ensuring the 4 Diamond cleanliness of public guest areas.
ESSENTIAL FUNCTIONS:
- Able to work alone or in a team atmosphere
- Excellent customer service skills
- Effective listening skills
- Professional
- Well groomed, must adhere to Amway Grand Plaza standards
- Organizational skills
- Able to work and adapt to a fast paced environment
- Able to work varied shifts, including weekends and holidays
- Detail Oriented
- Attend departmental meetings.
- Follow AHC handbook policies and standard operating procedures.
- Actively working, always looking for ways to assists guests and going above and beyond to provide guest service.
- Reads or listens to Daily Beat.
- Reads and understands all memos that pertain to the housekeeping department.
- Uses other AHC hotels and staff as resources.
- Complete all daily responsibilities/cleaning task list.
DAILY RESPONSIBILITIES:
- Clean all public areas on daily assignment within allotted time
- Clean all areas of bathrooms
- Complete daily projects as assigned
- Maintain equipment properly
- Maintain assigned area including but not exclusively hallways, windows, elevator landings and guest rooms
- Communicate daily with team leaders, housemen and managers
- Report all damage to team leader or managers
- Use all chemicals properly and safely as required by OSHA standards
- Do deep cleaning as assigned
- Maintain linen properly
- Maintain guest rooms to standards set by management
- Maintain hotel assets at all times
- Work in a fast paced, busy occasionally noisy environment
- Able to work with frequent dirt, dust
- Able to work with occasional smoke and fumes
- Any and all other duties assigned by management
- Maneuver and control housekeeping cart
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate:
- Ability to be on feet 8 hours per day
- Able to bend, twist, kneel, push and lift up to 50 pounds
- Is required to use hands and fingers to handle or feel objects
- Is required to frequently reach with hands and arms
- Is regularly required to talk or hear; taste or smell
- Is occasionally required to sit and stoop; kneel, crouch, or crawl
- Specific vision abilities required by this job include close vision, distance vision, and peripheral vision
