What are the responsibilities and job description for the Public Area Cleaner - 1st Shift - Full Time position at Amway Grand Plaza Hotel?

Job Description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality : the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.

This is a full position with 1st shift hours. Weekend availability is required.

This position is eligible for full benefits (medical, dental & vision), DailyPay, 401K, paid vacation, free downtown parking, free employee meals, hotel and restaurant discounts and more.

SUMMARY

Creating guest’s satisfaction by ensuring the 4 Diamond cleanliness of public guest areas.

ESSENTIAL FUNCTIONS :

Able to work alone or in a team atmosphere
Excellent customer service skills
Effective listening skills
Professional
Well groomed, must adhere to Amway Grand Plaza standards
Organizational skills
Able to work and adapt to a fast paced environment
Able to work varied shifts, including weekends and holidays
Detail Oriented
Attend departmental meetings.
Follow AHC handbook policies and standard operating procedures.
Actively working, always looking for ways to assists guests and going above and beyond to provide guest service.
Reads or listens to Daily Beat.
Reads and understands all memos that pertain to the housekeeping department.
Uses other AHC hotels and staff as resources.
Complete all daily responsibilities / cleaning task list.

DAILY RESPONSIBILITIES :

Clean all public areas on daily assignment within allotted time

Clean all areas of bathrooms

Complete daily projects as assigned

Maintain equipment properly

Maintain assigned area including but not exclusively hallways, windows, elevator landings and guest rooms

Communicate daily with team leaders, housemen and managers

Report all damage to team leader or managers

Use all chemicals properly and safely as required by OSHA standards

Do deep cleaning as assigned

Maintain linen properly

Maintain guest rooms to standards set by management

Maintain hotel assets at all times

Work in a fast paced, busy occasionally noisy environment

Able to work with frequent dirt, dust

Able to work with occasional smoke and fumes

Any and all other duties assigned by management

Maneuver and control housekeeping cart

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate :

Ability to be on feet 8 hours per day

Able to bend, twist, kneel, push and lift up to 50 pounds

Is required to use hands and fingers to handle or feel objects

Is required to frequently reach with hands and arms

Is regularly required to talk or hear; taste or smell

Is occasionally required to sit and stoop; kneel, crouch, or crawl

Specific vision abilities required by this job include close vision, distance vision, and peripheral vision

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Public Area Cleaner - 1st Shift - Full Time

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