What are the responsibilities and job description for the IT Support Specialist position at Anaconda Inc?
A company is looking for an IT Support Specialist II to provide onboarding and IT support for new hires.Key ResponsibilitiesServe as the main IT support contact for new hires, assisting with setup and configurationsProvide support across a diverse tech stack and troubleshoot technical issuesConduct training sessions for new hires and document common issues to create a knowledge baseRequired QualificationsAssociate's degree in IT, Computer Science, or a related field (Bachelor's preferred)Minimum of 2 years in IT support, focusing on onboarding or end-user supportProficient in Google Workspace, Office 365, Okta, Slack, Jira, and other collaboration toolsKnowledge of IT service management frameworks; certifications in ITIL, Okta, AWS, or Scrum are a plusExperience in a fast-paced startup or open-source environment is preferred
