What are the responsibilities and job description for the Adventure Ranger Supervisor position at Anakeesta?
Want to be part of something SPECTACULAR in the Smokies? Imagine a rewarding job, working with the nicest people, surrounded by the best views Gatlinburg has to offer! Our award-winning theme park that creates unique outdoor experiences at the top of the Smoky Mountains and we want YOU to be a part of it!
Join the Anakeesta family, build your career and discover the magic in the mountains!
Anakeesta is seeking Adventure Ranger Supervisor that are responsible for developing and leading our Adventure Ranger team to ensure proper safety, staffing, and guest service standards are being met. They are outgoing, courteous with guests, and knowledgeable about Anakeesta Adventure Elements and the park.
Responsibilities
Promote a positive culture within the department and leading through example
Consistent focus on coaching and development of team members within the department
Provide in-the-moment coaching/training to team members to achieve efficient and effective operations, guest service, general standards, and teamwork
Assist with employee hiring and counseling
Create and maintain schedules within the department and verifying timesheets
Ensure the Astra Lumina show opertates smoothly and efficiently nightly, and reports any issues to the correct department
Ensure all Adventure Elements open and close each day based on scheduled hours
Greet and educate guests on each Adventure Element
Closely monitor activities relating to each element throughout your shift, identifying any safety issues
Ensure Adventure Rangers are instructing guests of all posted safety rules of Adventure Elements
Engage with guests by greeting them, answering questions and providing park information
Will work positions in rotations with the team based on staffing
Responsible for maintaining cleanliness of the Adventure Elements
Other duties as assigned
18 years of age or older
Proficient communication skills.
Previous leadership experience preferred
Must be able to adjust to outside temperatures, working in all weather conditions
Supervisory experience in theme park/attractions operations and/or hospitality is preferred
Available to work days, nights, weekends, and holidays
Physical Requirements
Able to lift up to 50 lbs.; can push, pull, grasp, lift, kneel, stoop, climb, balance, crouch, and crawl
Must be able to stand and/or walk for long periods of time on uneven ground
Must be able to work at heights
Perks
Work with an enthusiastic team and create lasting memories
Free parking
Competitive pay
Paid time off
Medical, dental, and vision Insurance
Life insurance
401K
Free admission for employees and their immediate family
Employee discounts on food and merchandise
Generous pass exchange program with area attractions
If you meet the above qualifications and want to be part of a dynamic and growing company in the heart of the Smoky Mountains, submit your resume today!
