What are the responsibilities and job description for the Adventure Guide position at BLACKBERRY FARM?
Job Details
Description and Qualifications
Set amongst 5,200 acres in the Smoky Mountains of Tennessee, Blackberry Mountain combines the legendary hospitality and luxury of Blackberry Farm with expansive opportunities for adventure, exploration, and connection — all in pursuit of a well-lived life. The Adventure Guide will lead guests of all abilities in a variety of outdoor activities.
An Adventure Guide at Blackberry Mountain is a highly interactive position with our guests. They will be with guests daily both when on guided adventures and when not. We guide adventures both on and off the Mountain property including but not limited to: Hiking, Cycling, Mountain Biking, Climbing, Arbor Trekking, Off-Road driving, Camping, Paddle Boarding, Canoe/Kayak trips, etc. They will also promote our active lifestyle by interacting with guests in the HUB.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following and other duties as assigned:
- Local and regional knowledge, particularly relating to the foothills and Great Smoky Mountains
- Leading guests on a variety of outdoor adventures both on and off the Blackberry Mountain property
- Assisting our Adventure Concierge team with guest needs in the Outfitter when available
- Involved with maintaining our equipment, trails, and adventure areas both in the HUB and throughout the Mountain
- Interacting with guests as a resource during non-guide time
Must comply with all company policies and procedures.
To perform the essential functions of this position, regular and consistent attendance is required.
Must be able to work well with other Team Members and Managers and interact with our guests.
Must have the flexibility to work weekends.
EDUCATION and/or EXPERIENCE
- Prior guide experience is preferred
- Current CPR/First Aid certification
- Must have a valid driver’s license
- High School Diploma or GED and some college preferred
LANGUAGE SKILLS
- Must have excellent communication skills to effectively with guests, managers, and team members
MATHEMATICAL SKILLS
- Basic knowledge and understanding of math
REASONING ABILITY
- Must be able to resolve any issues regarding guests in relation to the program
- Must be able to assess current and possible conditions to provide a quality experience and keep our guests safe
- Must be able to exercise judgment and make decisions based on safety, job knowledge, and awareness of company goals
PHYSICAL DEMANDS
- The nature of the Adventure Guide position is very physically demanding in all seasons and all weather conditions.
- Must be able to be on feet most or all of the shift
- Must be able to consistently lift up to 45 lbs. and occasionally up to 75 lbs.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Must be able to safely operate a company vehicle or golf cart
WORK ENVIRONMENT
- Must be able to work outside in all weather conditions
- 5,200 acres of Blackberry Mountain, including steep terrain and unmarked trails
- 4,200 acres of Blackberry Farm property
- Surrounding areas including the Great Smoky Mountains National Park, Chilhowee, and Tellico Lakes
About Blackberry
Blackberry Mountain, a Relais & Châteaux property, continues a legacy of world-renowned hospitality and unwavering dedication and appreciation for the land. Our team on the Mountain embodies a rich and diverse range of experience, knowledge and expertise. Every day on the Mountain, Southern hospitality meets outdoor lifestyle in an unparalleled hospitality and guest experience.
A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.
From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.
Blackberry Mountain is an Equal Opportunity Employer.
Salary : $15 - $18