What are the responsibilities and job description for the Service Coordinator (Bilingual Hindi/Bengali) position at Anchor Health Home Care?
Company Overview
Anchor Health is redefining homecare by providing innovative and compassionate services that help individuals maintain independence at home. Guided by our core values of teamwork, growth, and excellence, we foster a supportive environment for both our patients and employees.
Position Summary
The Service Coordinator (Bilingual Hindi/Bengali) manages a caseload of 25 patients, ensuring they receive the resources and support necessary to remain in their homes. This role combines task-based responsibilities, such as coordinating supplies and transportation, with problem-solving to address patient concerns and ensure program retention.
Key Responsibilities
- Maintain regular communication with patients to address needs.
- Prevent discharges by troubleshooting and resolving issues.
- Coordinate quarterly home visits and complete timely documentation.
- Use internal systems like Bolt, HHAX, and Smartsheet to manage
- patient needs.
- Facilitate patient access to resources such as supplies and transportation.
Requirements
- Must reside in New York
- 2-3 weeks in-person training required (on-site in Williamsburg)
- Bachelor's Degree required
- Must speak English and Hindi / Bengali Fluently!!!
- Must be wiling to conduct home visits throughout the 5 boroughs of New York
Service Coordinator Benefits:
- Competitive salary - $40,000-$50,000 annually
- Mostly remote work
- Weekly paychecks
- Direct deposit
- Opportunity for growth
Homecare Service Coordinator Schedule
- Initial training ( 2-3 weeks ) is in person and then transition to remote
- Home visits to clients throughout the 5 boroughs of New York
- On call remotely Monday to Friday 9am-5pm for patient assistance
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Application Question(s):
- Are you located in New York?
Education:
- Bachelor's (Required)
Experience:
- Customer service: 2 years (Preferred)
Language:
- English and Hindi/Bengali Fluently (Required)
Willingness to travel:
- 75% (Required)
Work Location: Hybrid remote in Brooklyn, NY 11206
Salary : $40,000 - $50,000
