Demo

Enrollment Specialist

Anchor Health Homecare Services, Inc.
Brooklyn, NY Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/9/2025

Job Title : Enrollment Specialist Location : Williamsburg (On-site) Salary Range : $50,000 - $60,000 base (depending on experience)

  • performance based commission (potential for additional $15,000 - $20,000 in the first year) Work Hours : Monday - Friday, 9 AM - 5 PM

Company Overview :

At Anchor Health Homecare, we are more than just a healthcare provider -we are a close-knit team dedicated to redefining what's possible in patient care. Our employees enjoy a dynamic work environment where their growth, initiative, and ideas are valued. As we continue to expand and innovate, we offer opportunities for professional development, a collaborative and supportive culture, and the chance to make a meaningful impact on the lives of patients and their families. If you're passionate about compassionate care, community, and breaking boundaries in healthcare, Anchor is the place to grow your career.

Position Summary :

The Enrollment Specialist plays a pivotal role in ensuring the smooth onboarding and enrollment of new patients and caregivers. This includes initiating patient intake, verifying Medicaid eligibility, assisting with documentation, negotiating caregiver rates, and liaising with internal teams such as HR and Marketing. The ideal candidate is reliable, consistent, and able to manage a range of responsibilities, all while maintaining a sales-focused approach to customer service.

Key Responsibilities :

  • Enroll Patients and Aides : Handle intro calls, provide a sales pitch, verify Medicaid, assist with enrollment, and follow up on onboarding.
  • External & Internal Communication : Act as the liaison between marketers, patients, caregivers, and other internal teams.
  • Schedule Assessments : Coordinate patient assessments with appropriate teams.
  • Document Collection : Ensure all required documents are collected and submitted.
  • Process Authorizations : Follow up with coordination and staffing teams to ensure authorizations are processed in a timely manner.
  • Success Measurements :

  • Day 1 : Arrive on time, ready with onboarding materials, and take notes during training.
  • 30 Days : Manage a caseload of 40-75 cases and obtain your first authorization.
  • 60 Days : Manage 80-120 cases without repeating mistakes from the first 4 assessments.
  • 90 Days : Process 15 authorizations monthly with a caseload of 130 .
  • 6 Months : Fully proficient with all systems and processes, managing a full caseload of 175-250 and supporting new representatives.
  • 1 Year : Achieve an average of 25-30 authorizations per month, maintaining a full caseload, supporting other representatives on the team.
  • Requirements :

  • Experience : Prior experience in a customer service or sales-focused role, ideally in healthcare or homecare settings.
  • Skills :
  • o Proficient in Microsoft Office Suite (Excel, Word).

    o Strong organizational skills and multitasking ability.

    o Personable, with excellent communication and negotiation skills. o Ability to work independetly

    Perks & Benefits :

  • Health Benefits : Medical and Dental Insurance.
  • Time Off : 15 days Paid time off.
  • Professional Development : Support for learning and growth opportunities.
  • Additional Perks : Monthly team-building events, outdoor activities, a fully stocked fridge, and access to the gym program.
  • Why Anchor Health Homecare?

    At Anchor, we believe in doing the impossible-defying odds and redefining home healthcare for the modern age. As a member of our team, you'll be part of a mission-driven organization focused on delivering top-tier patient care. With our values of teamwork, integrity, and continuous growth, Anchor Health Homecare is the ideal environment for professionals looking to make a real impact in their career and the lives of patients.

    Salary : $15,000 - $20,000

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