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Human Resources Site Lead-Marmaduke and Distribution Center

Anchor Packaging LLC
Marmaduke, AR Full Time
POSTED ON 4/23/2025
AVAILABLE BEFORE 6/22/2025

This posting is for the HR Site Lead for our Marmaduke Plant and the Anchor Distribution Center in Paragould. The person in this position splits time between both of these locations and offices at both. In addition, the person will also assist with HR functions and coverage at both the Jonesboro plant and the Paragould plant. Travel between all NEA Anchor locations is required.

Resume required.

Must pass background check and drug screen.


*** This is a Safety Sensitive Position under the Medicinal Marijuana Provisions of the State of Arkansas.***


PURPOSE

Responsible for administering policies and programs in several or all of the following areas: recruiting, employee and labor relations, compensation and benefits, training, safety, and workers’ compensation. Coordinates specific short-term assignments with the staffing agency about temporary assignments and workflow for organizational effectiveness.

ESSENTIAL DUTIES AND RESPONSIBILITIES
in order of importance. Other duties may be assigned.

  • Provides support to the business unit focusing on achieving defined objectives, specific tasks, and ongoing workflow. Responsibilities include employment, employee relations, compensation administration, performance management, benefits, supports workers’ compensation, reward and recognition, training, and staffing requirements.

  • Works with department managers in writing and to ensure staffing levels are met by posting and managing the internal job application process, placing job vacancy ads. Assists with screening resumes, interviewing candidates, and drug testing, and coordinates pre-employment requirements such as drug tests and background checks. Communicates with both successful and unsuccessful candidates by

means of offer letters or rejection letters, and assists with hiring new employees and orienting them. Provides clear, effective, timely, and constructive feedback to management on interviewing techniques and effective labor relations.

  • Conduct new employee orientations. Attend monthly on-site and Anchor central safety meetings to review current safety issues and develop countermeasures. Report and monitor all safety incidents, which include near misses, first aids, and recordables, supports safety training programs, ensuring all necessary forms and documents are completed. Sets up all necessary personnel files and maintains related records. Responsible for monitoring, scheduling, and facilitating Skills Training sessions for all employees.

  • Conducts exit interviews with employees leaving the company. Coordinate employee terminations confidentially and respectfully. Conducts exit interviews, provides termination of benefits information, and ensures all related documentation is received and processed in a timely. Providing them with pertinent and accurate information, notifying necessary health/insurance providers.

  • Answers routine benefit questions for managers and employees, as well as assists with problem-solving. Act as a liaison between employees and insurance carriers to resolve problems and clarify benefits. Assist with annual benefit renewals, including enrollment procedures and ongoing employee benefits education.

  • Assists employees with short-term and long-term disability claims. Enrolls new hire employees into available benefit programs as needed through HRIS. Ensures that documentation is completed for any short-term or long-term disability claims. Conducts follow-up to ensure that all parties are kept informed, communicating with the third-party administrator, notifying supervisors of employee status, and maintaining appropriate records.

  • Processes all salary changes due to merit increases, promotions, bonuses, or pay adjustments. Ensures that all necessary documents are received and information is entered into a computer database and forwarded to payroll. Monitor and process payroll, ensuring an accurate reflection of hours worked and reportable absences. Works with HR VP and HR Group Lead to ensure consistency is kept with compensation administration.

  • Develops, extracts, maintains, and updates key human resource metrics and other workforce management data such as turnover, attendance, safety metrics, recruitment costs, demographic profiles, terminations, projected retirements and skill shortages, etc. utilizing ad-hoc reporting tools on the HRMS database.

  • Investigates sexual harassment allegations, discrimination charges, disputes, and other sensitive issues and refers to human resource manager and/or legal department. Communicates effectively by sharing ideas, instructions, and information with others. Resolves conflicts by dealing effectively with people in tense situations to strengthen working relationships and by confronting and resolving conflicts immediately while maintaining constructive relationships. Works with Human Resources VP to develop resolutions that maintain compliance with federal and state laws, and that keeps with consistent company practice. Acts as a facilitator to resolve disputes. Coach and guide management on appropriate corrective actions.

  • Works with the human resource management team to assist with the planning, communicating, and tracking of company-wide initiatives throughout the year.

  • Applies fundamental business and human resource concepts to establish and maintain effective work relationships with managers, the corporation, and the community; and maintains professional competence, knowledge, and skill necessary for the satisfactory performance of all assigned responsibilities. Confidentially handles information.

  • Responsible for file administration that maintains compliance with Federal and State laws.

  • Is responsible for completing unemployment claims and preparing to participate in appeals as necessary.

  • Administers Family Medical Leave and Medical Leave to maintain compliance with federal and state laws. Ensures documentation is received, reviewed, and responded to promptly. Investigate irregularities as needed. Advises employees on their rights and responsibilities.

  • Provides managers with employees’ information related to attendance, warnings, reports, etc.

  • Coach and guide managers in areas such as progressive discipline, employee relations, and performance management.

  • Provides employees with a presence on the production floor. Makes rounds as necessary, providing accessibility to employees during non-typical office hours.

  • Coordinates injury and workers' compensation claims. Works with third-party administrators as needed to ensure cost-effective and timely administration of claims. Participates in incident investigations and works with management to develop countermeasures, corrective actions, and additional training needs.

PRIMARY INTERACTIONS

Interfaces with departmental and cross-functional peers and managers to provide instruction, communicate procedures, and to resolve problems.

COMPETENCIES

  • General working knowledge of human resources, management skills, problem-solving, conflict resolution, consulting skills, decision-making skills, financial, and analytical skills.
  • Knowledge of ERISA, employment, and labor laws and regulations is required.
  • Good communication skills, both written and verbal
  • Good interpersonal and organizational skills
  • Ability to work with relational databases, spreadsheets, presentation, e-mail, Internet research sources, and word processing software.
  • Ability to travel as necessary.

EDUCATION and/or EXPERIENCE

Bachelor’s degree in business or related area preferred. Minimum of two (2) to four (4) years of human resource generalist experience required. General working knowledge of human resources, problem solving, conflict resolution, consulting skills, decision making skills, financial, and analytical skills. General knowledge of ERISA, employment, and labor laws and regulations is required. Ability to work with relational databases, spreadsheets, presentation, e-mail, Internet research sources, and word processing software. Ability to travel as necessary.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.

WORK ENVIRONMENT
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Tasks do not expose employees to physically unpleasant or hazardous conditions.

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