What are the responsibilities and job description for the Front Desk Coordinator/Office Manager Track position at Anchor Physical Therapy?
Are you looking for a great part-time position in healthcare? We are currently looking for a energetic Front Desk Coordinator to join our team.
Front Desk Coordinator - Anchor Physical Therapy (Wakefield, RI)/Office Manager Track
Job Type: Part-Time
Location: Wakefield, RI
Salary: Competitive, based on experience
About Us:
Anchor Physical Therapy is a leading outpatient physical therapy clinic in Wakefield, RI, dedicated to providing exceptional patient care in a welcoming and professional environment. We are seeking a motivated Front Desk Coordinator to be the first point of contact for our patients, ensuring a smooth and friendly experience. This role is ideal for someone who is highly organized, detail-oriented, and eager to grow into a future Office Manager position.
Job Summary:
The Front Desk Coordinator plays a key role in our clinic by managing daily front office operations, patient scheduling, and administrative tasks. This position offers potential for career advancement into an Office Manager role for the right candidate who demonstrates leadership, initiative, and a strong commitment to the success of the practice.
Key Responsibilities:
Patient & Front Desk Management:
- Greet and check in patients with a warm, professional demeanor.
- Schedule, confirm, and manage patient appointments efficiently.
- Answer phone calls, respond to inquiries, and direct calls to the appropriate team members.
- Handle patient intake paperwork and verify insurance information.
- Ensure a clean, organized, and welcoming reception area.
Administrative Support:
- Maintain accurate patient records using electronic medical record (EMR) software (experience with Physical Therapy EMR is a plus).
- Assist with insurance verifications and authorizations.
- Collect co-pays, process payments, and manage patient billing inquiries.
- Support therapists and staff with administrative tasks as needed.
Pathway to Office Management:
- Gain experience in medical office operations, scheduling, billing, and insurance procedures.
- Assist in office supply inventory, vendor coordination, and operational improvements.
- Receive mentorship and training for leadership responsibilities.
- Demonstrate initiative, problem-solving skills, and reliability to transition into an Office Manager role.
Qualifications:
- Required: Minimum of 1 year of experience in customer service, front desk administration, or healthcare office settings.
- Preferred: Experience in a medical office, physical therapy clinic, or familiarity with medical billing and EMR systems.
- Excellent communication and interpersonal skills with a strong customer service focus.
- Detail-oriented, organized, and able to multitask in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling software.
- Ability to handle sensitive patient information with confidentiality and professionalism.
How to Apply:
If you are a detail-oriented and customer-focused professional looking for a career with growth opportunities, we encourage you to apply! Please submit your resume and a cover letter explaining your qualifications and interest in this position at Anchor Physical Therapy.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 12 – 20 per week
Benefits:
- Paid training
Medical Specialty:
- Orthopedics
- Sports Medicine
Schedule:
- Day shift
- No weekends
Work Location: In person
Salary : $17 - $19