Financial Counselor Fri-Sun 7a-7p

Essential duties

• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy
• Distributes and explains forms, documents, and educational handouts to patients or family members
• Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation
• Provides explanation of process and addresses concerns and questions
• Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement
• Verifies insurance benefits and obtains precertification/authorization as necessary
• Determines and accepts required payments, including co-pays and deductibles, or refers to Benefits Advisor for follow up
• Ability to communicate verbally and in writing to patients, insurance companies or attorneys involved in patient accounts
• Puts patient first. Always. Strives daily to give all customers excellent care
• Other duties as assigned

Minimum Education

• High school diploma or equivalent Required

Required Skills

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. 
• Must be able to work in a stressful environment and take appropriate action.