Sales Development Supervisor

Description

Job Purpose:

To supervise and support the Sales Development team, ensuring efficient workflow, achievement of business goals, and high standards of client service. This role involves managing team performance, training new hires, and maintaining effective communication with clients and internal teams.

Key Responsibilities:

Team Supervision:

• Monitor the workflow of the Sales Development team to ensure that business goals, deadlines, and key performance standards are met consistently.
• Utilize reports and KPI dashboards to monitor trends and identify areas for consistent improvement.
• Listen to team calls to evaluate expectation setting and communication with clients.

Training and Development:

• Work with the department trainer to onboard new hires and create and modify training material.
• Maintain and update Standard Operating Procedures (SOPs) for new or revised procedures.
• Set short and long-term goals for career and personal development during one-on-one sessions with direct reports

Process Improvement:

• Learn and understand the Sales Development role and responsibilities to guide and explain processes to team members.
• Identify opportunities for improving sales Development processes and implement best practices to enhance team efficiency and client satisfaction.

Recruitment and Evaluation:

• Interview and evaluate new candidate prospects.
• Conduct performance reviews and provide constructive feedback to team members.
• Encourage continuous learning and professional growth within the team.

Client Communication:

• Ensure effective communication with clients to maintain high standards of client service.
• Address and resolve client inquiries and issues in a timely manner.
• Collaborate with the Sales team to ensure seamless client acquisition and post-sale service.

Required Qualifications:

• Proven supervisory and team management skills.
• Ability to lead meetings and build team camaraderie.
• Proficiency with G Suite (including Gmail, Slides, Docs, and Sheets) as well as Salesforce.
• Ability to prioritize and complete work in a timely manner with attention to detail and accuracy.
• Self-motivated independent thinker who enjoys learning.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication skills.

Preferred Qualifications:

• Associate’s degree preferred but not required; relevant work history will be considered.
• Additional certifications or coursework related to team management or sales Development.

Performance Metrics:

• Team Efficiency: Timely completion of sales Development tasks and projects.
• Client Satisfaction: Measured by client feedback and satisfaction survey results.
• Training Effectiveness: Successful onboarding and development of new hires.
• Process Improvement: Implementation of best practices and continuous improvement initiatives.

Qualifications

Anderson Business Advisors has been awarded the Top Places to Work honor by the Las Vegas Business Review Journal 5 years in a row!

Anderson Business Advisors is an award-winning workplace -- voted Top Places to Work in 2020, 2021, 2022, 2023 and 2024 by the Las Vegas Business Review Journal, as well as Intuit's Firm of the Future award in 2020. Anderson Business Advisors is growing at a phenomenal rate, and we owe this success to our dynamic team, our commitment to excellent service, and our valued clients.

Serving investors and small business owners nationally since 1999, Anderson Business Advisors is the nation's premier asset protection and tax planning firm. With a focus on providing excellent service, Anderson Business Advisors brings attorneys, CPAs, and other professionals under one roof to empower our clients to protect themselves and their investments from the growing legal and tax threats of an increasingly complex world.

At Anderson Business Advisors, we're looking for friendly, driven, and passionate individuals to help us continue our mission as we empower investors and business owners to preserve and protect their wealth, find financial freedom, and create a legacy for their loved ones and communities.

We support our team with ongoing training and professional development while providing internal advancement opportunities for driven team members who want to grow within Anderson as they succeed professionally and personally.

Anderson Advisors offers robust benefits including:

• Embrace flexibility with a hybrid work schedule, balancing remote and in-office work seamlessly.
• Kickstart your journey with a robust onboarding program that equips you with in-depth knowledge about our organization, services, and products.
• Prioritize your health with comprehensive medical, dental, vision, and short-term disability coverage—all provided at no cost to you.
• Plan for the future with a 401(k) matching program, starting at 4% after just 3 months of employment.
• Recharge and rejuvenate with generous paid time off, including 16 days in the first year and 21 days after one year of employment, in addition to 7 paid company holidays.
• Stay active with a $35 monthly gym membership subsidy.

Please note that a full background check, drug screen, internet, and social media search are required for employment. Anderson is an equal opportunity employer, committed to diversity and inclusion as defined by the EEOC.

Salary : $50,000 - $60,000