What are the responsibilities and job description for the Front Office Receptionist position at Anderson Glass Company?
Overview
We are seeking a Front Desk Receptionist to join our dynamic Anderson team. The ideal candidate will be responsible for providing exceptional patient service and auto support in an office setting.
Duties
- open register, computer, and phone line system in the am.
- keep front room clean and presentable, sweep daily, mop weekly or more in winter
- dust displays during down time and keep literature rack stocked
- supply guest lobby with anything needed
- handle all customer walk in's
- handle all phone calls
- Schedule Auto glass Appointments
- Handle all e-mails within your account
- Order auto glass parts
- Balance out register and credit card machine at the end of each night
- Close shop, lock door, empty register and turn phones on night mode.
- call with reminders on will call tickets to pick up orders
- Handle all auto returns
- Invoice insurance companies from auto appointments
- file work tickets once a week
- Bag and Price parts for Millwork room
- operate register for all invoicing and ROA's
- be a leader.
Qualifications
- Computer skills
- Patient service
- Office experience
- Clerical experience
- Front desk operations
- Phone etiquette
- Typing speed
- Customer service experience
- Proficiency in Microsoft Office
- Experience with multi-line phone systems
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $15 - $18