CASH POSTING LEAD - PATIENT FINANCIAL SERVICES - FT DAYS

Description

Job Summary:  Conducts new staff training, cash balancing, assists with trouble-shooting and questions from Cash Posting team.  Leads the teams towards departmental goals and objectives.  All functions include Anderson Hospital; Community Hospital of Staunton; Maryville Imaging; Goshen Imaging, Anderson Surgery Center, Anderson Medical Group patient payments and Home Health.

Service and Quality Standards:

Service

Is Customer focused

                Anticipates customer needs

                Adheres to customer service standards

Is Competent, caring and compassionate

                Treats coworkers and customers with dignity and respect

                Demonstrates competent, caring and compassionate behavior

                                to customers and coworkers

People

Is conversation conscious

                Assures confidentiality of patient and employee information

Is positive in interactions with others

Is courteous and respectful

                Promotes a harassment free environment

                Inspires the trust of others

Acts in accordance with hospital policies, meets the requirements of the Code of Conduct,   and identifies any conflicts of interest.

Quality

Is excellent in patient care and service

                Demonstrates multidisciplinary cooperation

                Assists in obtaining excellent satisfaction scores of feedback

Is safety conscious

                Demonstrates safety consciousness and supports safety initiatives

Is involved with improvement efforts

                Supports performance improvement

                Seeks ways to improve systems and services

                Shows commitment to improvement efforts

                Meets mandatory educational requirements

Conducts self with integrity, promotes a culture of compliance, and complies with all laws, rules, regulations, and Anderson Healthcare policies and procedures

Growth

Is a loyal ambassador

                Demonstrates commitment to hospital mission and vision

Is active and involved

                Supports hospital initiatives

                Champions innovation and supports change

Is a positive role model

                Fosters team cooperation

Finance

Is a good steward of hospital resources

                Develops/uses efficient work methods

Is cost effective

                Conserves organizational resources

Job Responsibilities:

1. Leads the Cash Posting Team.
2. Balances cash daily.
3. Monitors 835 posting, unapplied posting, balance forward posting.
4. Coordinates daily Cash Posting schedules and task assignments.
5. Performs new staff training needs.
6. Maintains working relationships with other departments to resolve issues.
7. Maintains effective working knowledge of Meditech, FINThrive applications and web portals and bank portals.
8. Post electronic remittance advices through Meditech batch posting process.
9. Posts insurance and patient payments with Meditech batch posting process as well as those received through ACH, mail, fax and bank lockbox.
10. Researches other cash posting issues or questions from PFS staff.
11. Month-end tasks, including all cash posting functions current and completed at month-end.
12. Other duties as assigned.

Qualifications

Education Requirements and Other Requirements:

                Education Level:  High School diploma or equivalent.

                                                Additional college course completion desired.

                                                EXCEL and other Office application training.

                Certification/Licensure:

                Experience Requirements:

 Minimum 2 years hospital patient accounts experience preferred

Experience with Electronic remits and knowledge of EOB’s preferred

 Experience with Meditech preferred.

 Experience with Microsoft Excel and Word applications preferred