Support Clerk I - Patient Financial Services - FT Days (53618)

Job Summary : Provides clerical support to the PFS Department with both regularly assigned tasks and other assignments as needed. Assignments include department mail processing, scanning and linking.Service and Quality Standards : ServiceIs Customer focusedAnticipates customer needsAdheres to customer service standardsIs Competent, caring and compassionateTreats coworkers and customers with dignity and respectDemonstrates competent, caring and compassionate behaviorto customers and coworkersPeopleIs conversation consciousAssures confidentiality of patient and employee informationIs positive in interactions with othersIs courteous and respectfulPromotes a harassment free environmentInspires the trust of othersActs in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.QualityIs excellent in patient care and serviceDemonstrates multidisciplinary cooperationAssists in obtaining excellent satisfaction scores of feedbackIs safety consciousDemonstrates safety consciousness and supports safety initativesIs involved with improvement effortsSupports performance improvementSeeks ways to improve systems and servicesShows commitment to improvement effortsMeets mandatory educational requirementsGrowthIs a loyal ambassadorDemonstrates commitment to hospital mission and visionIs active and involvedSupports hospital initiativesChampions innovation and supports changeIs a positive role modelFosters team cooperationFinanceIs a good steward of hospital resourcesDevelops / uses efficient work methodsIs cost effectiveConserves organizational resourcesJob Responsibilities, as assigned :

• PFS Department mail processing.
• Scanning and linking.
• Other assignments as needed.QualificationsEducation Requirements and Other Requirements : Education Level : High School diploma or equivalent.Certification / Licensure : Experience Requirements : Minimum 2 years office experience preferred.Hospital patient account office experience preferred.Working Conditions : Exposure Category III : Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood, body fluids, or tissues. Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way. Learn More