Sales and Service Coordinator

Job Description: The Sales Coordinator will play a crucial role in supporting our sales team's success by coordinating sales consultations, managing schedules, and providing outstanding customer service. The successful candidate will be responsible for ensuring smooth communication and efficient operations within the sales department.

Key Responsibilities:

• Schedule sales consultations and service appointments for sales representatives and service technicians based on client availability and team capacity.
• Answer incoming calls and respond to inquiries promptly and professionally, redirecting calls as necessary.
• Coordinate with clients, prospects, and internal teams to gather and update relevant information.
• Maintain accurate and up-to-date records of client interactions, sales activities, and appointments in the CRM system.
• Assist in the preparation of sales reports, presentations, and other documentation as required.
• Process invoices and sales orders, ensuring timely and accurate billing.
• Collaborate with the sales and service team to ensure efficient workflow and effective communication.
• Provide exceptional customer service by addressing customer inquiries, resolving issues, and building positive relationships.
• Conduct market research and gather competitive intelligence to support sales efforts.
• Assist with special projects and assignments as needed.

Required Qualifications:

• Proven experience in customer service, preferably in a sales or client-facing role.
• Demonstrated ability to manage multiple schedules and coordinate appointments effectively.
• Strong organizational skills with excellent attention to detail and the ability to prioritize tasks.
• Proficiency in using CRM software and other relevant tools.
• Exceptional communication skills, both written and verbal.
• Ability to work independently and as part of a team, with a proactive and positive attitude.
• Strong problem-solving and decision-making abilities.
• Proficient in Google Workspace (Doc, Sheet, Slide, Drive).
• High level of integrity and professionalism.
• High school diploma or general education degree (GED) required.

Preferred Qualifications:

• Previous experience in a sales coordinator or dispatching role.
• Familiarity with sales inquiries and understanding of sales processes.
• Knowledge of invoicing and billing procedures.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Have you worked with a CRM system before?
• Do you have experience managing multiple sales portals?

License/Certification:

• Driver's License (Preferred)

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you willing to participate in a pre-employment drug screening?

Ability to Commute:

• Valdosta, GA 31602 (Required)

Work Location: In person

Salary : $16 - $18