What are the responsibilities and job description for the Association General Manager position at Anderson Roberts?
Are you a strong business professional with excellent customer service experience looking to make a career change? Then look no further- A popular Condominium Association located on beautiful Siesta Key is looking for a General Manager to manage the property, facilities and overall operations.
THE ROLE IS FULL TIME IN OFFICE.
Major Duties and Responsibilities
· Reporting - The Association Manager reports directly to the Board of Directors.
· Management of the Association personnel to achieve department and Association goals.
Positions reporting to the Association Manager:
o HOA Operations - Employees supporting property maintenance and repair.
o Rental Operations - Rental Manager and support personnel
o Accounting Operations – Accounting Manager, bookkeeping and related personnel.
· Property Management
o Full responsibility over all grounds and facilities operations, security, safety and appearance.
o Ensure that the property grounds are maintained properly and in excellent appearance.
o Ensure that all buildings on the property are maintained at a high level and that all repairs are completed properly and on a timely basis.
o Manage all vendor relationships.
· Project Management
o Overview and management of all repairs, maintenance and capital projects.
o Report to the Board the status of projects on a timely basis.
· Rental Management and Operations
o Manage and support the overall rental operations and rental team to achieve the goals of the rental business.
o Achieve a functional knowledge of the rental systems sufficient to manage and support the Rental business and rental team.
· Marketing
o Oversee promotions and advertising including quarterly eblasts to 15,000 database recipients plus regular website and social media guests.
· Association Business and Controls
o Manage the overall business recordkeeping and reporting process and supporting team.
o Ensure proper administration of the business procedures.
o Review and approve all expenditures in accordance with internal control procedures.
o Ensure that all internal controls are followed.
· Budget Responsibilities
o A primary contributor in the preparation of the Annual Budget
o Manage all revenue and expenditures within the annual budget.
· Guest Relations
o Oversee hospitality communications and customer relations between front office and guests.
Other Duties and Responsibilities
· Present the Manager’s Report and Financial Report at the Board of Directors
Prepare report as requested by the Board of Directors
Education:
College Degree preferred
Experience:
Business experience - presenting financials to management a MUST
Microsoft EXCEL/strong technical skills
Strong Customer Service
Ability to multi task
Please note: The role will require to obtain CAM License.