What are the responsibilities and job description for the Contractor Services Representative position at Anderson Trucking Service?
Succeed today. Grow tomorrow. Contractor Services Representative.
ATS understands that making the right career choice is more than just finding a place to work. You want to be valued somewhere where you can truly make a difference. Be a difference-maker at a business that plays a large part in a global industry.
You want a career home that rewards ambition and empowers you to establish the work/life balance you need.
Discovering your path to a rewarding and well-rounded future doesn’t have to be hard.
Everyone deserves a job they love where they can succeed at their fullest potential.
Summary
To support the Contractor Services Department by performing general clerical and administrative tasks such as processing department transfers, driver terminations, fielding driver calls and handling finance-related and operational matters.
Education and Experience
- Associates degree in business, office administration or related field and/or a minimum of 1 years of equivalent experience in related field e.g., office administration.
- Must be detail-oriented and have a good understanding of administrative functions.
- Ability to adapt to high work volumes in a fast-paced environment by demonstrating patience, professionalism and positivity.
- Strong analytical skills with the ability to apply data.
- Strong interpersonal skills; able to establish trust and rapport with all levels of staff. Able to relate effectively to diverse cultures.
- Must be detail oriented with strong organizational, analytical and decision making skills.
- Ability to handle confidential materials and conversations.
- Ability to optimize work processes using a continuous improvement type approaches.
- Proficient in Microsoft Office (Word, Excel, and Outlook) required.
- Must be a team player, amenable to a variety of work projects.
Essential Duties and Responsibilities
- Assists in processing all Driver Administration Tasks.
- Enters contractors into computer system (i.e., transferring and terminating contractors and contractor drivers).
- Processes existing contractor paperwork (i.e., creating new and updated contracts)
- Assigns company equipment to Transferring drivers (i.e., ATS issued Fuel card, Transponders, and Securement equipment).
- Processing all Contractor Terminations (including inactivating driver and payee codes, assessing fees, sending certified mail, transferring money from various accounts, and providing final statements based on company policy).
- Answers incoming contractor driver calls, assisting with financial advances, advancing available funds according to pre-determined guidelines and/or with supervisor’s approval after reviewing relevant information (i.e., mileage performances, out of service time, over-advanced driver, detailed account financial status, etc.), compiling information for work-ups as needed, informing drivers of codes needed to receive advances, and maintaining finance-related records.
- Explains and handles questions regarding specific programs (i.e., National Tire purchase program)
- Assists drivers with operational matters, directing questions to appropriate departments as needed.
- Performs general clerical and administrative duties as needed (i.e., data entry, type, word processing, filing, distributing reports, answering telephones, screening/routing calls, taking/forwarding messages)
- Performs other duties and responsibilities as assigned.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit for extended periods. The employee is occasionally required to stand; walk; and use dexterity in handling and touching objects or controls.
Compensation & Benefits:
- The anticipated hourly pay range for this position is between $21.00 - $26.00. Hourly pay rate offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work. In addition to the hourly rate of pay, employees may be eligible for performance-based incentives, which can vary depending on individual and/or company performance.
- Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $21 - $26