What are the responsibilities and job description for the Heavy Haul OD Permit Manager position at Anderson Trucking Service?

Opportunity Overview

The Heavy Haul (HH) Over Dimensional Permit Manager serves as a key resource for the ATS HH Division. Key responsibilities include managing all aspects of the HH permit department to ensure safe movement of loads while minimizing potential delays and reducing costs. Those aspects consist of people, resources, LME functionality, and State (local) relationships. The HH Manager will enhance customer and driver experience by ensuring knowledge distribution, problem solving while focusing on efficiency, service, quality and productivity of the department.

Position Responsibilities

Manage, hire, train and direct the heavy haul permit group.
Establish expectations, processes, and strategies and implement department changes.
Lead with a focus on safety, quality and service; serve as a contact when escalation or additional creative thinking skills are required.
Provide state information and permit limits for Permit Coordinators, Projects team, Driver Managers, and Customer Service.
Ensure safe, timely, and profitable operations of the Heavy Haul Division through efficient route planning in accordance with government regulations while meeting company expectations, procedures, and profit objectives.
Collaborate across departments & divisions to identify needs, brainstorm, and solve problems; gather and analyze information to offer alternative solutions and risk assessment.
Serve as a liaison between Driver Managers, Drivers, Customer Service, Projects, Sentinel, and Brokerage for questions and investigate and resolve permit or route related problems.
Build and maintain strong relationships with State / Local agencies serving as direct contact, addressing concerns or providing feedback.
Provide project details to States / Local permit offices and schedule meetings with ATS, state agencies, and our customers.
Function as the resident expert for complex rules and regulations, as well as the challenges and obstacles associated with transporting permitted moves.
Participate in project planning and excess dimension meetings.
Track gains / losses for permits, police, utilities and other stats to make improvements to efficiency and productivity; create and maintain resources, processes, and tools.
Demonstrates, by their daily actions, ATS Mission, Vision, and Values in a consistent, effective, and reliable manner.
Support ATS’ culture by aligning actions, behaviors, performance, and decisions in accordance with the Company’s values as set forth in our All-Employee Competencies.
Carry out managerial and leadership responsibilities in accordance with ATS’ policies and applicable laws.
Perform key All-Manager Responsibilities; Deliver High Business results, Build the Right Team, Manage for Optimal Performance and Develop Talent for Growth.

Education and Experience

A 2- or 4-year degree in a customer driven environment and / or three to five years of training in a related area such as operations or transportation.

Experience in the transportation industry and over-dimensional permitting preferred but not required.

Experience in developing strong relationships department-wide to effectively manage, plan, and prioritize department workload.

Strong customer service, time management and basic math skills with a drive for results, perseveres in the face of resistance or setbacks in a fast-paced environment.

Strong problem solving, research, and analytical skills to implement logical and creative conclusions and make well-informed quick decisions and apply influential negotiation skills to persuade.

Ability to work as a team member, amenable to a variety of work projects; provide and receive feedback to build a positive team spirit.

Strong interpersonal skills; able to establish trust and rapport with all levels of staff. Able to relate effectively to diverse cultures.

Ability to persevere in an ever-changing work environment; able to deal with frequent change, delays, and unexpected events.

Ability to foresee trends and changes that occur and will affect permits and routes.

Must demonstrate a proactive commitment to ATS corporate values and the success of all staff.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position performs work primarily in an office setting.

Constantly in a stationary position and occasionally will move around.

Constantly operates a keyboard and mouse and constantly utilizes a computer monitor(s).

Conversing with internal and external customers in person or via phone system.

Compensation & Benefits

Total cash compensation range of this position is $66,000 to $91,000 including a base salary range of $60,000 to $85,000 and first-year training incentive of $6,000. Base salary offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work. In addition to the base salary, employees may be eligible for performance-based incentives, which can vary depending on individual and / or company performance.

Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.

EEO and Affirmative Action Statement

It is the policy of the ATS to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.

The ATS designated person for issues concerning Affirmative Action / Equal Employment Opportunity is Director of Human Resources at 320-255-7400.

ATS is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of the ATS to provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he / she is applying or in which he / she is employed.

The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.

Salary : $60,000 - $85,000

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