What are the responsibilities and job description for the Weekend Pilot Car Coordinator position at Anderson Trucking Service?
Summary
The Weekend Pilot Car Coordinator is responsible for supporting the movement of oversized loads by arranging certified 3rd party pilot car services in a timely manner, including negotiating rates and verifying final pilot car invoices. Responsible for investigating and resolving all escort-related issues that arise during pickup, transit, and / or final delivery of load. Educate and promote ATS safety expectations and procedures to pilot car drivers. Enhance and increase the regional pilot car base of Sentinel Pilot Car Services, by implementing sound marketing and customer service principles to attract and retain qualified pilot car drivers, while acting as the liaison between the pilot cars and truck drivers.
The first two months of training the hours are Monday Friday 8 : 00 a.m. to 5 : 00 p.m. After the training period the hours are :
Thursday : 8 : 00 a.m. to 5 : 00 p.m.
Friday : 8 : 00 a.m. to 5 : 30 p.m.
Saturday : 8 : 00 a.m. to 5 : 00 p.m. (Remote)
Sunday : 8 : 00 a.m. to 3 : 30 p.m. (Remote)
Monday : 8 : 00 a.m. to 5 : 00 p.m.
Education and Experience
- Higher education (i.e. two- or four-year degree) and / or two years of general work experience or an equivalent amount of experience in a customer-driven, or transportation environment.
- Good understanding of marketing, sales, and customer service.
- Must have analytical and problem-solving skills to deal with the variety of issues that arise.
- Ability to adapt to ever-changing situations, delays, or unexpected events.
- Ability to collaborate with others and work in a team environment to meet and exceed department and company goals.
- Must have organizational and planning skills to deal with multiple projects and priorities at one time.
- Ability to work in a fast-paced environment with seasonal volume fluctuations
- Must be proficient in responding to internal and external customer situations, responding to customer needs as required.
- Proficient in Microsoft Office (Word, Excel, and Outlook) required.
- Excellent communication skills (written, listening, and verbal).
- Willing and able to travel infrequently, including overnight travel.
Essential Duties and Responsibilities
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Compensation & Benefits
EEO and Affirmative Action Statement
It is the policy of the ATS to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.
The ATS designated person for issues concerning Affirmative Action / Equal Employment Opportunity is Director of Human Resources at 320-255-7400.
ATS is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of the ATS to provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he / she is applying or in which he / she is employed.
The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
Salary : $40,000 - $55,000
