What are the responsibilities and job description for the Health Coach position at AndHealth?
Full Time
Columbus, OH
AndHealth is a healthcare technology company created to help people reverse chronic disease. We are driven by the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve.
We are looking for a health coach who can play a key role in helping our patients reverse their chronic disease. In this role, you will help guide and coach patients through aspects of their journey with AndHealth to achieve health outcomes. You will work with our Physicians, Nurse Practitioners, and Patient Success team in implementing a personal care plan created by our physicians for the patients.
What You’ll Do In The Role
Columbus, OH
AndHealth is a healthcare technology company created to help people reverse chronic disease. We are driven by the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve.
We are looking for a health coach who can play a key role in helping our patients reverse their chronic disease. In this role, you will help guide and coach patients through aspects of their journey with AndHealth to achieve health outcomes. You will work with our Physicians, Nurse Practitioners, and Patient Success team in implementing a personal care plan created by our physicians for the patients.
What You’ll Do In The Role
- Utilize evidenced-based health coaching interventions to improve patient engagement and outcomes.
- Guide patient through the healthcare provider created treatment plan, and partner with providers to provide safe, effective coaching and care to patients.
- Collaborate with the Care Team to develop integrated treatment plans, and partner with medical providers to provide safe, effective treatment and coaching to patients.
- Provide AndHealth integrated health coaching treatment approaches to a full patient panel, including strategies to target sleep, stress, nutrition, movement, and medication adherence. This is done under the guidance of care plans designed by medical practitioners.
- Provide behavior change coaching and care to a full patient panel, using stages of change.
- Collect, interpret, and track patient-reported outcomes and wearable data, and use this data to inform individualized treatment plans, in collaboration with the patient’s medical provider.
- Support patients with personalized, medically necessary, and informed nutrition plans under the direction of a registered dietician to achieve less severity and frequency of migraine attacks and/or autoimmune flares.
- Conduct virtual, synchronous treatment sessions with patients, to evaluate progress and adapt interventions to the patient’s needs.
- Engage patients in asynchronous and individualized coaching as needed using technology platforms.
- Follow clinical workflows and processes using an EHR and other key tools to effectively document patient outreach and progress.
- Actively contribute to process improvements by providing regular continuous feedback to internal stakeholders.
- Assist with special projects as needed.
- Bachelor’s degree is preferred.
- Completion of a health coach training program that qualifies you to sit for the NBHWC Certification exam preferred.
- Established experience working with patients with chronic disease.
- Demonstrated experience working within a medical model and/or an interdisciplinary team.
- Demonstrated experience and comfortability working with patient data, including utilizing, and adapting to various technology platforms.
- You subscribe to and are willing to live our core values.
- Receptive to receiving comprehensive training in the AndHealth integrative health coaching model and applying associated protocols in your patient care.
- A strong sense of ownership, take initiative to make each patient’s experience better than the last, and feel a strong responsibility for patient outcomes.
- You are excited to put the patient first in everything you do, which includes excitement to learn disease-specific knowledge and increase your expertise and effectiveness when caring for patients.
- Ability to thrive on change and can quickly adapt to evolving processes to continuously improve the patient journey.
- Willingness to go above and beyond the core responsibilities of your job.
- Deep care and ownership of the overall product or result you deliver.
- Motivated by working with others and adopt an open style of communication across teams within the company.
- You listen, seek to anticipate, and meet others’ needs with kindness and empathy.
- You implement your skill set to empower patients to engage as an active participant in their own care.
- Detail-oriented, attentive, and present in your work.
- Equal investment and support for our people and patients.
- A fun and ambitious growing environment with a culture that takes on big things, takes risks, and learns quickly.
- The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
- A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
- We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
- Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Company, and Paid time off, Short- and Long-Term Disability, and more.
